Michael Whelan
Holmes,PA
Summary
Accomplished Senior Lab Technician with a proven track record at Pennoni, adept in concrete and soil testing, and enhancing team performance. Excelled in maintaining laboratory safety and leveraging managerial experience to elevate team skills and customer satisfaction. Specializes in data analysis and continuous improvement, ensuring top-notch quality standards.
Overview
27
27
years of professional experience
Work History
Senior Lab Technician
Pennoni
King Of Prussia, PA
02.2015 - Current
- Tested a variety of materials including concrete, soil, asphalt, cement, filter media, aggregate, and cast stone.
- Obtained multiple essential certifications for the lab, including Aggregate 1, Field 1 and Concrete Lab Level 1.
- Maintained a safe laboratory environment by adhering to established safety protocols.
- Handled various chemicals required for testing, ensuring a safe laboratory environment.
- Utilized LIMS, MetaField, and Excel to manage and analyze laboratory data.
Manger
Putt-Putt Golf and Games
Clifton Heights, PA
06.1998 - 09.2022
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored inventory to ensure appropriate supply without overstock.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Elevated customer satisfaction via effective upselling strategies.
Education
High School Diploma -
Upper Darby High School
Upper Darby, PA06-2000
Skills
- Continuous improvement mindset
- Team leadership experience
- Skilled in Concrete, Soil, Filter Media and Aggregate testing
- Laboratory safety protocols
- Managerial experience
Timeline
Senior Lab Technician
Pennoni
02.2015 - Current
Manger
Putt-Putt Golf and Games
06.1998 - 09.2022
High School Diploma -
Upper Darby High School
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