Summary
Overview
Work History
Education
Skills
Timeline
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Mike Wickersham

Las Vegas,CO

Summary

Dynamic professional with a proven track record at Aaark Total Home Services, excelling in HVAC troubleshooting and installation. Recognized for exceptional customer service and strong problem-solving abilities, I consistently enhance operational efficiency while maintaining high safety standards. Adept in data entry and administrative support, I prioritize tasks to meet deadlines effectively.

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.

Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.

Overview

30
30
years of professional experience

Work History

Office Assistant

Martinson Services
10.2014 - 04.2025
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Input data into spreadsheets and databases.
  • Purchased and maintained office supplies.

Supervisor/painter

Diversified Body & Paint Shop
05.2005 - 10.2014
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Safely operated forklift and other large Equipment
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.

HVAC Technician

Aaark Total Home Services
03.1995 - 10.2005
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Traveled to job sites for both scheduled and emergency appointments.

Education

GED -

Warren Tech
Lakewood, CO
02.2000

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Verbal communication
  • Administrative support
  • Prioritizing work
  • Mail handling
  • Strong problem solver
  • Valid Driver's license
  • Mail management
  • Payment processing
  • Quickbooks
  • AR/AP

Timeline

Office Assistant

Martinson Services
10.2014 - 04.2025

Supervisor/painter

Diversified Body & Paint Shop
05.2005 - 10.2014

HVAC Technician

Aaark Total Home Services
03.1995 - 10.2005

GED -

Warren Tech