Mike Winston
Richmond Hill,United States
Summary
Highly accomplished logistics and transportation professional with a history of experience in the areas of warehousing, operations, management, distribution centers, client management, health and safety, profit and loss, budgets, customer service and training. Resourceful leader focused on clear goals and organizational needs. Open to challenges and opportunities with avenues for continued knowledge and growth.
Results-driven management professional prepared to lead and innovate within this role. Demonstrates strong focus on team collaboration, strategic planning, and operational excellence. Known for adaptability in dynamic environments and steadfast commitment to achieving targets. Skilled in leadership, project management, financial oversight, and stakeholder engagement.
Overview
33
33
years of professional experience
Work History
GM of Warehouse Operations
DSI
09.2014 - Current
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Fostered a positive work environment to improve team morale and productivity levels.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Established standard operating procedures that enhanced employee performance.
Director of Operations
Ameriwood Industries
10.2012 - 07.2014
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Regional Manager Multi Client Operations
Schneider National
03.2006 - 07.2012
- Responsible for managing the overall operations of a multi client warehouse business consisted of a $25M budget for four port locations containing ten buildings and a total of 3M square feet of warehouse space.
- Managed six distribution center managers and indirectly managed up to fifteen exempt operation managers, supervisors, and 300 hourly associates.
- Responsible for client management for customers. (Michaels Arts and Crafts, Wal-Mart, Georgia Pacific, Kohl's, Fiji, JCB and approximately 40 small shippers).
- Directly responsible health and safety ensuring all operations were compliant with company and OSHA safety regulations.
- Accountable for the financial profit and loss and EBITA goals.
- Managed the operating budgets and monthly forecasts based on customer interface, knowledge, and business trends.
- Responsible for pricing guidelines and pro forma's used to quote new business and justify increases.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Facility Manager
American Port Services
02.2004 - 03.2006
- Responsible for managing a 180K square foot crossdock space that transloaded an annual 30K containers for Wal-Mart. Managed the operation to include staffing, profit and loss, safety, training, equipment, and the day-to-day maintenance needs.
- Customer Service - resolved issues, quoted and priced opportunities.
- Approved schedules for a staff of 2 operation managers and six supervisors.
- Retained current business and brought new business to the company.
- Operations Accomplishments: Productivity Improvement Program: increased productivity by more than 30% thru layout redesign and product placement.
- Achieved a 20% financial improvement across all accounts resulting in a positive financial impact by more than 30%.
- Instrumental in re-focusing labor from a temporary platform to a core full time team and a pay for performance model.
- Consolidated management in warehouse and drayage operations to provide better customer service.
- Championed and implemented a cross training program that resulted in a 15% annual decrease in labor.
QA Operations Manager
Footstar
03.2001 - 01.2004
- Responsible for workload volume parameters to effectively plan and schedule labor, equipment and facility requirements.
- Forecast, plan, and execute daily workload.
- Ensured all operations meet or exceeded quality, throughput and cost per unit requirements.
- Managed inbound, return to vendor, vendor compliance, and all internal operations processing to ensure performance within guidelines of strategic business plan and service agreements.
- Developed plans to achieve high morale and employee involvement by creating awareness of customer needs.
- Organized and conducted three wall-to-wall physical inventories of the DC.
Area/Operations Manager
Amazon.com
11.1999 - 03.2001
- Conducted performance reviews and training programs in conjunction with Human Resources management. Participated in all 'associate' meetings and oversaw manager's daily start-up and weekly team meetings to ensure consistent and effective communication throughout the Distribution Center.
- Responsible for 5-6 Area Managers, Traffic Specialist, Inventory Control Specialist and 200 hourly associates. Interacted with Temporary Agency employing up to 100 or more associates during peak business periods.
- Managed all associate issues including staffing requirements. Developed and promoted succession planning, training and development, and performance management.
- Ensured uniform and consistent standards of discipline were maintained in accordance with company policy, e.g. progressive discipline, and work rules policy. Ensured that the company's Equal Employment Opportunity policy compliance was maintained and operated in compliance with state, federal, and OSHA regulations.
- Managed outbound operations with daily shipments of up to 85K orders that included packing and shipping full case/single-pick orders utilizing conveyor system, customer requested gift wrap, Levimatic (automatic packaging system).
Operations Manager
Office Depot, BSD
11.1998 - 11.1999
- Served as operation manager in a 400K square foot distribution center for a major office supply company. Managed daily operations of picking and distribution of case-pack and single-pick merchandise utilizing Pickticket Management System (WMS) and conveyor system, quality assurance, and inventory control.
- Motivated, coached, and developed departmental staff including 2 salaried supervisors, 4 lead associates, and 85 associates.
Receiving Manager
Wal-Mart
02.1992 - 10.1998
- Area manager for the inbound function in a 1.2M square foot fully automated distribution center. Recruited and trained staff to start-up three different fully automated distribution centers across the United States.
- Managed inbound operation with daily receipts of up to 60K cases. Daily processing of all inbound traffic; timely P.O. processing, daily tracking of individual and area productivity; area staffing requirements; writing associate evaluations; associate accountability for safety, quality, and productivity.
- Unloaded, sorted and stored incoming merchandise.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
Education
High School Diploma -
Tyler Junior College
Petersburg, VA01.1999
Skills
- Leadership Development
- Operations
- Customer Service
- Continuous Improvement
- Leadership
- Operations management
- Client account management
- Change implementation
- Problem resolution
- Relationship building
Timeline
GM of Warehouse Operations
DSI
09.2014 - Current
Director of Operations
Ameriwood Industries
10.2012 - 07.2014
Regional Manager Multi Client Operations
Schneider National
03.2006 - 07.2012
Facility Manager
American Port Services
02.2004 - 03.2006
QA Operations Manager
Footstar
03.2001 - 01.2004
Area/Operations Manager
Amazon.com
11.1999 - 03.2001
Operations Manager
Office Depot, BSD
11.1998 - 11.1999
Receiving Manager
Wal-Mart
02.1992 - 10.1998
High School Diploma -
Tyler Junior College
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