ROBYN TUCKER
Seattle,WA
Summary
Well-qualified HQS Inspector successful in prioritizing and multitasking to meet high-volume inspection demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
HQS Inspector
King County Housing Authority
03.2022 - Current
- Contact property owners to arrange for inspections; conduct thorough inspections of the unit by evaluating the exterior, site and neighborhood conditions, all painted surfaces, plumbing, electrical, and heating systems, security, doors and windows, and interior conditions for floors, walls and ceilings; record all information and give owner a list of repairs to be completed.
- Conduct initial, annual and special inspections of housing units; document room locations and areas not meeting quality standards.
- Respond to requests to increase rent; receive written requests and conduct research using a comparable study or several other sources; recommend approval or disapproval of the increase.
- Explain the housing inspection program to landlords, owners, and tenants in a way that is understandable.
Owner
Royal Vibes Cannabis
01.2021 - 01.2023
- Managed budgets, accounts, and costs.
- Oversee all activities related to the operation of the dispensary to include customer identification, record retention, product tracking and inventory control.
- Ensured compliance with all rules and regulations governing the act, and directly supervised all activity.
Community Outreach Coordinator
R3 Community Services
01.2021 - 01.2022
- Assist director in planning outreach strategies and identifying sources of funding.
- Supervise staff and volunteers.
- Organize community workshops to promote programs and educate public on available services and resources.
- Connect individuals with available and relevant resources.
- Network with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
Multi-Site Community Manager
United Marketing Inc
02.2020 - 01.2021
- Responsible for apartment communities’ operations and operating budget.
- Managed 7 properties and facilitated initiatives for tax credit, HOME, Section 8 project based and subsidized housing programs.
- Managed on-site staff.
- Monitored budgets and other financial transactions.
- Submitted rent rolls, delinquency reports, purchase orders.
- Processed move-in and move-outs within required timeframe.
- Vendor and contract management.
- Maintained occupancy rates and leasing guidelines.
- Managed all tenant logistics and leases.
Community Manager Dakota @Rainier Court/Arrowhead
Arrowhead Gardens
04.2015 - 02.2020
- In Charge of marketing, leasing, on site transfers, rent collection and tax credit compliance.
- Maintained property compliance with local, state and federal regulations.
- Initiated and completed annual and interim certifications.
- Verified income, assets, expenses and completed file tracking sheets for each applicant.
- Created reports on occupancy, delinquency, budget variances and submitted to corporate.
- Delivered and or scheduled emergency 24-hour on-call service tenants as needed.
- Inspected units before and after occupancy.
- Collected and processed rental payments.
Leasing Supervisor/Residential Coordinator
Wasatch Property Management
02.2011 - 04.2015
- Trained and mentored leasing staff as well as the sales efforts of the apartment community.
- Responsible for achieving all sales and occupancy goals.
- Ensured all leasing personnel were compliant with fair housing laws, policies and leasing procedures.
- Ensured all leasing files were accurate, complete and organized.
- Completed and submitted bond and tax credit paperwork to compliance for approval.
- Completed and submitted paperwork to the local housing authority in a timely manner to ensure HAP payments.
- In charge of auditing property move-in, BOND and renewal files.
- Completed monthly newsletter, marketing surveys and weekly reports.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Planned special events such as lotteries, dedications and project tours.
Work Release Lead Monitor
Pioneer Human Services/Federal Board Of Prisons
05.2008 - 05.2011
- Enforced policies and procedures of the Federal Board of Prisons.
- Conducted initial intakes, orientations, and routine urinalysis testing.
- Calculated monthly/weekly subsistence payments.
- Insured that time sensitive documentation was delivered to organizations such as Federal Board of Prisons, US pretrial services and US probation in a timely manner.
- Performed daily property inspections.
- Observed and supervised clients throughout visits, meal time, recreation and phone calls.
- Tracked clients through head counts, visitor logs and scheduled activities.
- Addressed inquiries from general public, other staff, clients and visitors to resolve concerns.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Inspected living areas for contraband, cleanliness and safety.
Residential Counselor
Downtown Emergency Service Center
05.2005 - 05.2011
- Responded to emergencies and initiated action as required.
- Managed building operations in absence of property manager.
- Assisted with rent collection and facility inspections.
- Processed housing applications and updated client information.
- Ordered building supplies within the established guidelines.
- Prepared and maintained residence files.
- Assisted clinical coordinator in the initiation and facilitation and promotion of activities, support groups and community meetings.
- Addressed behavioral and emotional needs of residents through activities and referrals.
- Increased resident socialization, interpersonal and social skills.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranged transportation, coordinated services and providing emotional support.
Multi-Site Resident Manager
Seattle Housing Authority
10.2001 - 07.2005
- Performed a wide variety of property management, occupancy, leasing and administrative support work.
- Cross trained to complete certifications, set rents, perform annual inspections as well as assist the Scattered Sites Program.
- Made referrals to case manager as well as met weekly with on site drug and alcohol counselors.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Kept properties in compliance with local, state and federal regulations.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
Education
Mid/South Seattle Community College
Seattle, WASkills
- Tax credit, HUD Project Based Section 8 and other forms of affordable housing experience
- Experience with property management software including Yardi, Onbase, Tenmast, Citrix and MLS
- Knowledge of HUD /HQS Standards
- Landlord Tenant Laws
- Financial budgeting and reporting
- Property management
- Microsoft Suite
Certification
Fair Housing Certification
WSHFC Compliance and BOND Certification
First Aid
CPR
ADA Certification
Timeline
HQS Inspector
King County Housing Authority
03.2022 - Current
Owner
Royal Vibes Cannabis
01.2021 - 01.2023
Community Outreach Coordinator
R3 Community Services
01.2021 - 01.2022
Multi-Site Community Manager
United Marketing Inc
02.2020 - 01.2021
Community Manager Dakota @Rainier Court/Arrowhead
Arrowhead Gardens
04.2015 - 02.2020
Leasing Supervisor/Residential Coordinator
Wasatch Property Management
02.2011 - 04.2015
Work Release Lead Monitor
Pioneer Human Services/Federal Board Of Prisons
05.2008 - 05.2011
Residential Counselor
Downtown Emergency Service Center
05.2005 - 05.2011
Multi-Site Resident Manager
Seattle Housing Authority
10.2001 - 07.2005
Mid/South Seattle Community College
Fair Housing Certification
WSHFC Compliance and BOND Certification
First Aid
CPR
ADA Certification
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