MIKEALA ALLEN
REDWOOD CITY
Summary
Dynamic administrative professional with a proven track record at IBEW Local 164, excelling in project management and customer service. Skilled in Google Suites and conflict resolution, I enhance operational efficiency and foster positive relationships, ensuring timely project progression and meticulous record-keeping. Committed to delivering results and supporting organizational success.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
IBEW Local 164
Paramus
12.2018 - 06.2025
- Daily attendance for apprentices.
- Book Payments.
- Enter daily grades in the system.
- Assisted in maintaining records and files, ensuring accessibility and organization.
- Coordinated office activities and maintained efficient workflow for union operations.
- Provide and maintain support for the training director.
- Manage the lottery for new apprentices.
- Greet new applicants and apprentices.
- Manage new applications
- Enter in all work reports and evalurations daily
- Coordinated schedules for meetings and events within the organization.
Project Manager/Administrative Assistant
Garnett Signs
South San Francisco
06.2015 - 12.2018
- Managed project files, ensuring accuracy and compliance, enhancing team efficiency.
- Coordinated permit submissions, achieving timely approvals, supporting project timelines.
- Oversaw installation department, improving workflow and project completion rates.
- Reconciled accounts receivables, ensuring financial accuracy across multiple projects.
- Handled customer interactions, fostering positive relationships and enhancing service quality.
- Managed multi-faceted projects, overseeing installation department and conducting site inspections.
- Spearheaded permit submission and approval tracking, ensuring timely project progression.
- Reconciled accounts receivables, contributing to financial accuracy.
- Maintained meticulous project files and coordinated office supplies procurement.
- Handled customer inquiries and internal communication with precision.
Administrative Assistant
Bayside Mechanical
San Mateo
05.2011 - 06.2015
- Managed phone calls and appointments, ensuring smooth office operations.
- Facilitated patient check-ins and walk-ins, enhancing customer experience.
- Processed payments and supported accounting with payables and receivables.
- Scheduled technicians and coordinated payroll entries weekly.
- Drafted proposals and handled mail distribution efficiently.
Education
ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION
Cañada College
Redwood City, CA01.2010
Skills
- Microsoft Office
- MS Teams
- Greenhouse
- Typing wpm 50
- Slack
- Okta
- Workday
- Quickbooks
- Calendar management
- Event coordination
- Facility management
- IT support
- Project management
- Accounting
- Customer engagement
- Time management
Languages
English, Native
References
References available upon request.
Timeline
Administrative Assistant
IBEW Local 164
12.2018 - 06.2025
Project Manager/Administrative Assistant
Garnett Signs
06.2015 - 12.2018
Administrative Assistant
Bayside Mechanical
05.2011 - 06.2015
ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION
Cañada College
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