Mikealah Morales
Richmond,TX
Summary
Dependable Bagger skilled in customer service and product suggestions. Commended by management for superior product knowledge and guest assistance. Willing to apply hard work and diligence to bring value to a dedicated retail team.
Overview
2
2
years of professional experience
Work History
Grocery Sacker
HEB Grocery Store
01.2023 - 06.2023
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Assisted with maintaining clean and organized store appearance.
- Maintained customer satisfaction by assisting with carrying out goods.
- Answered customer inquiries and provided product guidance.
Hostess
Texas Roadhouse
08.2022 - 01.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Relayed guest comments or suggestions to manager on duty for further action.
File Organizer
Red Knight Fire Protection
01.2021 - 10.2022
- Examined, categorized, and sorted incoming documents.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Maintained physical and computer-based filing systems.
- Monitored and updated filing systems to meet organization standards.
- Restored old files and archived completed files for future reference.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Education
High School Diploma -
Randle High School
Richmond, TX05.2024
Skills
- High-Volume Environments
- Critical Thinking
- Customer Satisfaction
- Customer Inquiries
Timeline
Grocery Sacker
HEB Grocery Store
01.2023 - 06.2023
Hostess
Texas Roadhouse
08.2022 - 01.2023
File Organizer
Red Knight Fire Protection
01.2021 - 10.2022
High School Diploma -
Randle High School