Summary
Overview
Work History
Education
Skills
Timeline
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Michael Cajigas

Jacksonville,FL

Summary

Experienced retail store manager in the running shoe industry with a strong track record in leadership, team management, and event coordination. Skilled in hiring, training, and mentoring staff, as well as creating community engagement through events and partnerships. Possess strong work ethic, self-motivation, and results-oriented with hands-on approach to achieving business goals. Expertise in inventory management, shrink reduction, and payroll administration. Fluent in Spanish and English, providing exceptional customer service with deep understanding of product knowledge and fitment processes. Enthusiastic running footwear enthusiast with extensive product knowledge and passion for design. Highly adaptable, dependable, and proactive in meeting business needs and deadlines.

Overview

7
7
years of professional experience

Work History

Retail Store Manager

Fit2Run, The Runner's Superstore
05.2024 - Current
  • Lead recruitment, hiring, and training of new staff, ensuring a knowledgeable and motivated team.
  • Organized and executed events in the local running community, fostering engagement and brand loyalty.
  • Conducted in-depth product training for associates to enhance customer service and product knowledge.
  • Hosted a weekly run club and collaborated with local running clubs to organize demo events featuring products from partner brands.
  • Focused on minimizing shrink through effective inventory management and loss prevention strategies.
  • Managed payroll, scheduling, and ensured deadlines were met to optimize store operations.
  • Maintained strong relationships with brand representatives and customers to drive store success.
  • Utilized Microsoft Office suite (Excel, Word, PowerPoint) for reporting, payroll management, scheduling, and inventory tracking.

Sales Associate

Fit2Run, The Runner's Superstore
05.2023 - 05.2024
  • Conducted regular stock counts and maintained accurate inventory records.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Performed custom feet scans to ensure accurate fitment and recommended appropriate footwear based on customer needs.
  • Provided excellent customer service, assisting clients with product selection and sizing, ensuring a personalized shopping experience.
  • Hosted and facilitated weekly run clubs, fostering community engagement and promoting brand awareness. Managed product displays and maintained the overall organization of the store.
  • Assisted with special promotions, events, and customer feedback to drive sales and enhance customer satisfaction.

Sales Associate

Urban Outfitters, Inc.
06.2018 - 07.2020
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
  • Built rapport with clients by providing quality customer service and problem solving.
  • Performed a full audit of inventory and sales reports, ensuring accuracy.
  • Streamlined inventory management to eliminate the need for stock replenishment.
  • Keeping up with recent trends in order to boost sales on new items
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Bachelor of Arts - Liberal Arts And Sciences

Pontificia Universidad Catolica of Puerto Rico
12-2024

Skills

  • Athlete (Runner)
  • Sales expertise
  • Effective communication
  • Strong organizational abilities
  • Effective leadership
  • Independent judgment and decision-making
  • Proficient in emerging footwear technology
  • Effective time management
  • Fluent in Spanish and English
  • Experienced with Microsoft Office applications
  • Event planning

Timeline

Retail Store Manager

Fit2Run, The Runner's Superstore
05.2024 - Current

Sales Associate

Fit2Run, The Runner's Superstore
05.2023 - 05.2024

Sales Associate

Urban Outfitters, Inc.
06.2018 - 07.2020

Bachelor of Arts - Liberal Arts And Sciences

Pontificia Universidad Catolica of Puerto Rico