Mikel Cheatham
Phoenix,AZ
Summary
Results-driven Small Business/Store Manager with a strong background in Hotel/Restaurant/Hospitality operations. Committed to supporting team members and fostering a cohesive work environment for driven results. Skilled in maintaining merchandising, productivity, and customer satisfaction. Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
25
25
years of professional experience
Work History
Assistant Store Manager
Hog Wild Pit Barbeque
Phoenix, AZ
11.2019 - 09.2024
- Responsible for the overall operations of the store
- Drive sales goals by motivating employee under my management
- Scheduling all employees time sheets and schedules
- Completed Inventory and ordering of all store product and merchandise
- Created and completed all catering orders including serving at catering events
- Was interim General manager for over a year in 2021
- Completed all hiring and termination of all store employees
- Trained all store employees on front of house, kitchen, customer service tailored to Barbeque restaurant industry
Kitchen Manager
Greek Palace
Phoenix, AZ
08.2019 - 09.2019
- Trained kitchen staff in safe operating procedures of equipment, utensils, and machinery
- Trained kitchen staff in sanitation practices, stock rotations, refrigeration temperature control points, and other sanitary controls
- Trained team in cooking
- Maintains a safe and sanitary work environment for all team members
- Kronos certified
- Product storage requirements, recipe standards and waste control procedures
Kitchen Manager
Native Grill and Wings
Buckeye, AZ
01.2019 - 04.2019
- Responsible for the overall operation of the kitchen and back of the house
- Ordering for the kitchen
- Employee hiring
- Ensured the prep was done for that day and the next day
- Scheduling of all employees
- Took the kitchen from a 70% to a 92% in inspections
Store/ Chef Supervisor
Aramark
Phoenix, AZ
08.2016 - 04.2018
- Trained kitchen staff in safe operating procedures of equipment, utensils, and machinery
- Trained kitchen staff in sanitation practices, established cleaning schedules, stock rotations, refrigeration temperature control points, and other sanitary controls
- Evaluated job performance, rewarded, and disciplined kitchen staff as appropriate
- Ensured that during food preparation quality standards were maintained, trained team in cooking
- Planned and executed menus for large corporate private parties and galas
- Showcased restaurant at various trade shows and public exhibitions
Petty Officer 3rd Class
01.2000 - 01.2008
- Leadership
- Communications on all levels of management
- Meal Preparation
- Special Events Catering and Planning
- Inventory Control
- Self-Started motivator
- Winning others over
- Positive Includer
- Future Oriented Individual
Education
Bachelors - Small Business Management
University of Phoenix
Phoenix, AZ01.2019
Associates - Culinary Arts
California Culinary Academy
Sandiego, CA01.1999
Skills
- Retail Management
- Food Service Management
- Sales
- Merchandising
- Inventory
- Customer Service
- Management
- Store Leadership
- Operation Management
- Applied Behavior Analysis
- Metric and Logistics
- Store Organization
- Business Development
- Records Management
- Regulatory Compliance
- Problem-Solving
- Customer Relations
- Performance Evaluations
- Customer Service Management
- Relationship building and management
- Staff Management
- Team Management
- POS systems operations
- Employee Scheduling
- Store Opening and Closing
References
Available upon request.
Leadership Experience
- Communications on all levels of management
- Meal Preparation
- Special Events Catering and Planning
- Inventory Control
- Self-Started motivator
- Winning others over
- Positive Includer
- Future Oriented Individual
Military Service
United States Navy, Petty Officer 3rd Class, 01/00, 01/08
Timeline
Assistant Store Manager
Hog Wild Pit Barbeque
11.2019 - 09.2024
Kitchen Manager
Greek Palace
08.2019 - 09.2019
Kitchen Manager
Native Grill and Wings
01.2019 - 04.2019
Store/ Chef Supervisor
Aramark
08.2016 - 04.2018
Petty Officer 3rd Class
01.2000 - 01.2008
Bachelors - Small Business Management
University of Phoenix
Associates - Culinary Arts
California Culinary Academy
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