Skilled in Management offering 17 years of experience leading communication and operations to complete all types of projects. Expert coordinator between teams, vendors and design professionals. Efficient problem-solver to keep projects on time and on budget.
Overview
17
17
years of professional experience
Work History
Superintendent
MPG pipelines DBA Alterna Solutions
Huston , TX
10.2021 - 05.2024
Resolved conflicts between contractors or between contractor and client efficiently and professionally.
Reviewed project proposals, estimates, schedules and contracts related to the project.
Planned, managed and coordinated construction activities to ensure timely completion of projects.
Ensured that all equipment is properly maintained and serviced in accordance with manufacturer's guidelines.
Collaborated with engineers, architects and other professionals to discuss plans and resolve design issues.
Conducted regular meetings with contractors, subcontractors, laborers to review progress and address any issues, concerns.
Developed strategies for cost control, scheduling, quality assurance and problem solving.
Coordinated material procurement processes with suppliers while ensuring timely delivery of materials at job sites.
Attended and participated in progress and project meetings.
Oversaw complete construction process to maximize quality, cost controls and efficiency.
Delegated work to staff, setting priorities and goals.
Project Manager/Civil Superintendent
Letourneau Enterprises
Charlotte, NC
06.2021 - 10.2021
Provided guidance to team members regarding tasks assigned to them.
Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Supervised construction crew members in the performance of their duties.
Prepared detailed reports on the status of each project at regular intervals.
Inspected civil works for accuracy, completeness, and quality control.
Analyzed blueprints and schematics to plan sequence of operations effectively.
Monitored equipment operation to ensure proper functioning during work operations.
Performed periodic inspections of completed projects to ensure adherence to standards.
Read and interpreted drawings and assessed construction against plans.
Kept detailed progress records to hit strict deadlines and adjust plans.
Demonstrated effective leadership skills throughout the construction process.
Scheduled resources such as equipment rentals and staff hours.
Service Manager
Penske Truck Leasing
CHARLOTTE, NC
07.2007 - 06.2021
Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
Reviewed customer billing statements for accuracy prior to release.
Developed and maintained relationships with customers, vendors, and suppliers.
Monitored service performance metrics to identify areas of improvement.
Analyzed existing processes for potential cost savings initiatives.
Performed root cause analysis on recurring problems encountered by customers.
Resolved customer complaints in a timely manner.
Managed service staff to ensure customer satisfaction and compliance with company policies.
Created detailed reports on service activities for senior management review.
Ensured compliance with applicable laws and regulations related to services provided.
Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
Prioritized and delegated daily work tasks to meet anticipated project goals.
Hired and trained service department staff to drive performance.
Created employee work schedules to keep shifts properly staffed.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Monitored budgets, resources, and performance metrics.
Education
GED -
Andrew Jackson High School
Jacksonville, FL
03-1989
Skills
Community Relations
Data Analysis
Quality Assurance
Project Management
Contractor Management
Strategic Planning
Continuous Improvement
Business Planning
Staff Management
Blueprint and schematic understanding
Reporting
Quality Standards
Recruitment and hiring
Affiliations
I Currently hold a SSI Scuba Instructor certification. in which i love to do in my spare time.
Timeline
Superintendent
MPG pipelines DBA Alterna Solutions
10.2021 - 05.2024
Project Manager/Civil Superintendent
Letourneau Enterprises
06.2021 - 10.2021
Service Manager
Penske Truck Leasing
07.2007 - 06.2021
GED -
Andrew Jackson High School
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Bianca RampersadBianca Rampersad
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