Mikel Johnson
Laveen,Arizona
Summary
Results-driven leader with solid background in food service planning, sales and management. Hardworking, ambitious and resourceful with clear understanding of business priorities and best practices.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Director of Food and Beverage
Corporate Chefs
06.2021 - Current
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Feeding 900 meals per day
Food Service Director - Multi Unit
Aramark Food Service
07.2020 - 06.2021
- Developed strategies to improve food service levels for busy facility handling 1700 meals each day.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified timekeeping records and handled any discrepancies with employees.
- Processed new hire paperwork and documents.
- Directed hiring and onboarding programs for new employees.
- Met with employees annually for progress reviews and performance assessments.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Processed employee claims involving performance issues and harassment.
Food Service Director - Multi Unit
SUMMIT FOOD SERVICE
11.2019 - 07.2020
- Developed strategies to improve food service levels for busy facility handling 1700 meals each day.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Purchased food and cultivated strong vendor relationships.
- Verified timekeeping records and handled any discrepancies with employees.
- Processed new hire paperwork and documents.
- Tracked employee vacation, sick and personal time.
- Generated reports to track employee time and attendance.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Developed succession plans and promotion paths for staff.
- Processed employee claims involving performance issues and harassment.
Corrections cook
GILA RIVER INDIAN COMMUNITY
05.2016 - 11.2019
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Fed over 600 meals per day
Assistant Food Service Director
Trinity Services
03.2014 - 08.2015
- Developed strategies to improve food service levels for busy facility handling 9000 meals each day.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Purchased food and cultivated strong vendor relationships.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Food Service Worker
Coolidge unified school district
08.2013 - 02.2014
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Cleaned and organized kitchen, dining and service areas.
- Utilized POS system to receive and process food and beverage orders
- Fed over 900 meals per day
Food service production manager
Compass Group USA
10.2009 - 11.2011
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Evaluated employee performance and provided feedback and training as needed.
- Enforced health and safety protocols to promote safe working environment.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Tracked food production levels, meal counts, and supply costs.
- Fed over 6000 meals per day
Food Service Supervisor
Compass Group USA
05.2009 - 10.2009
- Maintained health and food safety standards at all stages, from storage through delivery.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw training of more than 12 team members.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
Diploma in General Studies -
Central Arizona College GED Program
Coolidge, AZ01.2009
Skills
- Guest Relations
- Portion Sizes
- 5S Principles
- Backing Procedures
- Requisitions Management
- Food and Beverage Management
- Profit and Loss Control
- Maximizing Profitability
- Talent Acquisition
- Payroll Completion
- Contract Negotiation
- Employee Appraisals
- Training Development
- Kronos Software
- Data Entry
- Problem-Solving
- Planning and Coordination
- Training and Development
- Multitasking Abilities
- Dependable and Responsible
- Decision-Making
- Attention to Detail
- MS Office
Certification
- ServSafe Manager, 01/2027
- Food Handler Card, American Correctional Association, Arizona Correctional Foodservice Association
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Assistant Director of Food and Beverage
Corporate Chefs
06.2021 - Current
Food Service Director - Multi Unit
Aramark Food Service
07.2020 - 06.2021
Food Service Director - Multi Unit
SUMMIT FOOD SERVICE
11.2019 - 07.2020
Corrections cook
GILA RIVER INDIAN COMMUNITY
05.2016 - 11.2019
Assistant Food Service Director
Trinity Services
03.2014 - 08.2015
Food Service Worker
Coolidge unified school district
08.2013 - 02.2014
Food service production manager
Compass Group USA
10.2009 - 11.2011
Food Service Supervisor
Compass Group USA
05.2009 - 10.2009
Diploma in General Studies -
Central Arizona College GED Program
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