Mikel Rabadi
Santa Clarita,CA
Summary
Dynamic Operations Manager with a proven track record at Alrabadi Corporation, enhancing workflow optimization and demonstrating exceptional leadership techniques. Excelled in implementing strategies that significantly increased revenue, while showcasing adaptability and communication proficiency. Experience in inventory control and customer service excellence, committed to driving satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Operations Manager
Alrabadi Corporation
Santa Clarita, CA
01.2020 - Current
- Allocated responsibilities to employees, setting objectives.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Managed employee scheduling, inventory management, and profit improvement methods, ensuring an efficient work environment.
- Implemented successful business strategies, including marketing and promotions, to increase revenue and target new audiences.
- Oversaw hiring processes and maintained strong vendor and supplier relations to support operational needs.
- Demonstrated strong customer service techniques and effective communication skills.
Host/Head Server
Tellys Charburgers
Santa Clarita, CA
01.2019 - 02.2022
- Greeted guests upon arrival and provided them with menus.
- Spoke with customers to drive satisfaction with food and service.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Answered phones promptly to record and confirm orders.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Education
Associate of Arts - Business Administration
Glendale Community College
Glendale, CA06-2024
High School Diploma -
Saugus High School
Santa Clarita, CA05-2022
Bachelor of Science - Business Law, Management, Marketing
California State University Northridge
Northridge, CASkills
- Adaptability
- Communication proficiency
- Critical thinking
- Leadership techniques
- Expertise in Demand Planning
- Inventory control
- Workflow optimization
- Problem resolution
- Organizational skills
- Customer service excellence
Accomplishments
- Outstanding Leadership Award, Saugus High School 2021
- Iron Man Award of the year, Glendale College 2023
- Deans Honors Roll, Glendale College 2023
Timeline
Operations Manager
Alrabadi Corporation
01.2020 - Current
Host/Head Server
Tellys Charburgers
01.2019 - 02.2022
Associate of Arts - Business Administration
Glendale Community College
High School Diploma -
Saugus High School
Bachelor of Science - Business Law, Management, Marketing
California State University Northridge
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