Summary
Overview
Work History
Education
Skills
Awards
Affiliations
Accomplishments
Certification
Websites
References
Timeline
Generic

Mikel Washburn

Springdale

Summary

Dedicated employee with a strong commitment to overcoming challenges. Exhibits adaptability and excellent interpersonal skills. Skilled in independent work and quick learning of new skills.. Goal-oriented candidate with a solid history of addressing company needs through systematic approaches. Adept at performing in fast-paced environments and adjusting to new challenges to elevate brand reputation. Proven ability to maintain organization and consistency in all tasks.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Staff Engineer, Operations

Wal-Mart Stores Inc.
Bentonville
11.2024 - Current
  • Established Document Management Guidance Framework to improve documentation quality.
  • Updated process documentation standards across operational areas to ensure consistency.
  • Achieved ANAB basic competency certification for eDiscovery tasks in laboratory environment.
  • Started developing metric tracking for case reviews to improve accuracy

Principal Technology Operations / Chief of Staff

Wal-Mart Stores Inc.
Bentonville
07.2012 - 11.2025
  • Managed vendor contracts to optimize operational efficiency.
  • Oversaw financial budget for L4 leader and special projects management.
  • Facilitated leadership team strategy sessions to align organizational goals.
  • Coordinated leadership meetings and training allocations for team development.
  • Engaged in cross-team executive initiatives to bolster information security.
  • Tracked open requisitions to ensure timely hiring processes.
  • Led Information Security All Hands meetings to promote transparency.
  • Planned and executed leadership offsite meetings for team engagement.

Sr. Project Specialist

Wal-Mart Stores Inc.
Bentonville
01.2011 - 01.2012
  • Stood up and designed how the VMO implemented the Buying Services Team as well as socializing and getting adoption and support for services provided by the team.
  • Customer Service as supported PR and Contract processing for ISD Division
  • Created new single approval flow process for processing contract and PR approvals in ISD
  • Created reporting metrics for team to streamline process and quality improvements

Systems Engineer

Wal-Mart Stores Inc.
Bentonville
01.2002 - 01.2011
  • Ran RFPs for projects for Marketing/ ISD for support of the in-store marketing TV network.
  • Reviewed and participated in contract reviews for PICS/POS projects and development resources.
  • Vendor management of point-of-sale vendors (Ingenico, NCR, IBM); in-store TV network vendors (PRN, LG, CE Labs). This includes all purchase orders; hardware certification; development input on functionality and design.
  • Designed and implemented first IPTV in-store advertising system for marketing.
  • Coordinated all SRCRs and cross team implementation for IPTV network.
  • Managed POS register refresh projects; managed installation projects for in-store TV network.
  • Ran comparison projects for hardware performance for POS devices.
  • Participated in budget and resource allocation in alignment with division.
  • Engineered new PICS portable fixture and POS Innovation design input.
  • Blitz 2009 POS coordinator lead and core team member.

Education

Breakthrough to Success -

Dale Carnegie
01.2007

Project Management 2 -

Walmart
01.2004

Supervisor School -

Walmart
01.2004

Project Management -1 -

Walmart
01.2000

B.S - Computer Science

Arkansas State University
Jonesboro, AR
01.1997

Skills

  • Document management
  • Process documentation
  • Metric tracking
  • Strategic planning
  • Team coordination
  • Project management
  • Information security
  • Vendor management
  • Contract negotiation
  • Technical Project management
  • Cross-team collaboration
  • Cybersecurity best practices
  • Performance optimization
  • Technical leadership
  • Budget management
  • Data analysis
  • Proposal presentation

Awards

  • Operational Excellence
  • 1999
  • 2000
  • Excellence in Customer Service, 2004
  • Associate of the Month
  • 2014
  • 2022

Affiliations

  • Member of New Hope Fellowship in Springdale
  • Enjoy time with family
  • Love engaging in community outreach and community service events.

Accomplishments

  • Associate of the Month award winner
  • Excellence in leadership award at Walmart

Certification

  • Comptia Security Plus Certification
  • Project Management I and II certifications

References

References available upon request.

Timeline

Staff Engineer, Operations

Wal-Mart Stores Inc.
11.2024 - Current

Principal Technology Operations / Chief of Staff

Wal-Mart Stores Inc.
07.2012 - 11.2025

Sr. Project Specialist

Wal-Mart Stores Inc.
01.2011 - 01.2012

Systems Engineer

Wal-Mart Stores Inc.
01.2002 - 01.2011

Breakthrough to Success -

Dale Carnegie

Project Management 2 -

Walmart

Supervisor School -

Walmart

Project Management -1 -

Walmart

B.S - Computer Science

Arkansas State University

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