Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Open To Work
Hi, I’m

Mikela Urasaki

Pearl City,HI

Summary

Dedicated CNA specializing in patient care, vital signs monitoring, and hygiene assistance, complemented by experience in office administration and customer service. Demonstrates strong multitasking, time management, and communication skills to effectively support patients and staff in dynamic healthcare environments.

Overview

13
years of professional experience
1
Certification

Work History

ASIA PACIFIC SURGERY LLC
Honolulu, HI

CNA/Receptionist
06.2020 - Current

Job overview

  • Documented activities and recorded information in EMR system.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Engaged with patient families and friends to enhance visit experience through courteous and efficient service.
  • Managed and maintained patient rooms, shared-living areas, and nursing stations to ensure a clean and organized environment.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Addressed patient inquiries regarding surgical and treatment clearances to facilitate clear communication and understanding.

Travel Care Hawaii LLC
Honolulu, HI

CNA
02.2018 - 06.2020

Job overview

  • Fostered relationships with patients, caregivers, and healthcare teams, enhancing collaboration to achieve individual care plan targets.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Provided nursing assistance to residents in 70-bed skilled nursing care facility.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Answered patient alarms and assessed needs to determine treatment options.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Collaborated with interdisciplinary healthcare teams, contributing to delivery of high-quality patient care and improved patient outcomes.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Volunteered for additional shifts and overtime during busy periods, ensuring adequate staffing and continuous patient care.
  • Used mobility devices/equipment to carefully transport patients.
  • Educated on a variety of topics related to geriatric care, including exercise and nutrition.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and crosscontamination.
  • Oversaw cleanliness and organization of patient rooms and common areas to ensure a safe environment.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Documented activities and recorded information in EMR system.

Adonai's Rain Gutter System
Pearl City, HI

Office Manager
01.2013 - 06.2019

Job overview

  • Automated office operations, managing client correspondence, record tracking and data communications.
  • Prepared presentations and proposals to support decision-making, assisted in bookkeeping, and produced budget reports for accurate financial oversight.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
  • Answered phone calls daily, providing prompt assistance to customers with questions and concerns to enhance customer satisfaction.

Aloha Crepes
Honolulu, HI

Counter Attendant
06.2016 - 02.2018

Job overview

  • Delivered top quality customer service in a professional manner while managing multiple tasks.
  • Greeted incoming guests with friendly smile and delivered knowledgeable service to enhance customer experience.
  • Offered details about menu items and suggested choices to meet customer tastes.
  • Assisted customers in selecting items from menu based on preferences and dietary needs.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage a positive dining experience.
  • Delivered updated and accurate information in response to guest inquiries.
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Maintained complete knowledge of available menu, including daily specials.
  • Exceeded upsell goals for specialty drinks, desserts, and menu promotional items, enhancing overall sales.
  • Replenished supply inventory of condiments, napkins and bags frequently.
  • Assisted kitchen team in food preparation tasks.
  • Adhered to food service sanitation guidelines and standards.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Reviewed daily sales transactions and analyzed for errors.
  • Calculated charges, issued bills and collected payments.
  • Processed order transactions, including debit and cash operations.
  • Set up tickets and processed payments with POS system.
  • Recorded accurate customer orders utilizing company computer system.
  • Received, checked and arranged food orders for in-store and carry out customers.
  • Offered information regarding sale promotions and new products.
  • Set up tickets and processed payments with POS system.

Education

Healthcare Training And Career Consultants
Honolulu, HI

Nursing Assistant Certificate from Healthcare
01-2018

Pearl City High School
Pearl City, HI

High School
05-2017

Skills

  • Patient care support
  • Physical examinations
  • Patient vitals monitoring
  • Pre-op assistance
  • Infection control
  • EMR system utilization
  • Documentation management
  • Documentation review
  • Microsoft Excel
  • Microsoft Word
  • Time management
  • Multitasking and organization
  • Team collaboration
  • Critical thinking
  • Communication skills
  • Computer literacy

Certification

Certified Nursing Assistant

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Salary Range

$23/hr - $1000/hr

Timeline

CNA/Receptionist

ASIA PACIFIC SURGERY LLC
06.2020 - Current

CNA

Travel Care Hawaii LLC
02.2018 - 06.2020

Counter Attendant

Aloha Crepes
06.2016 - 02.2018

Office Manager

Adonai's Rain Gutter System
01.2013 - 06.2019

Healthcare Training And Career Consultants

Nursing Assistant Certificate from Healthcare

Pearl City High School

High School
Mikela Urasaki