Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Volunteer Experience
Languages
References
Timeline
Generic

Mikenna Avery

Hanover,PA

Summary

Class: Sophomore

Major: Criminal Justice

Concentration: Criminal Investigations

Minor: Psychology and 2-D Art

GPA: 3.035

Overview

4
4
years of professional experience
1
1
Certification

Work History

Admissions Ambassador

Salem State University
Salem, MA
01.2025 - Current
  • Organized and conducted campus tours and information sessions to showcase facilities and academic offerings.
  • Organized events to promote the college among high school seniors.
  • Greeted and assisted prospective students and families during campus tours.
  • Resolved inquiries from applicants regarding admission requirements, policies, and procedures.

Sales Support

Bath & Body Works
Gettysburg, PA
02.2024 - 01.2025
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Increased sales by effectively communicating product benefits.
  • Used POS system to enter orders, process payments and issue receipts.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.

Counseling and Health Services Assistant

Salem State University
Salem, MA
08.2024 - 12.2024
  • Conducted thorough inventory management, guaranteeing adequate supplies were always available for optimal patient care delivery.
  • Assisted in creating targeted education materials to increase patient understanding of health conditions and self-care strategies.
  • Contributed to a positive work environment by consistently demonstrating professionalism and a commitment to teamwork.
  • Coordinated activities with nurse practitioners and administrative assistants to align planning processes with targeted project

Brand Ambassador

American Eagle Outfitters, Inc
Gettysburg, PA
06.2022 - 12.2022
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
  • Maintained knowledge of current promotions and product features.
  • Assisted customers with product selection based on individual needs and preferences.

Sales Associate

Kohl's
Hanover, PA
11.2021 - 01.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped process Amazon returns for customers.

Ice Cream Scooper

Bruster's Real Ice Cream
Hanover, PA
06.2021 - 11.2021
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Carried out cash and card transactions quickly and thoughtfully.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Operated cash register, taking payments and issuing customer receipts.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Offered samples of new ice cream flavors to customers.
  • Completed milkshakes and ice cream desserts for customers.

Education

High School Diploma -

Hanover Senior High School
Hanover, PA
06-2023

Bachelor of Science - Criminal Justice

Salem State University
Salem, MA

Some College (No Degree) - Forensic Psychology

John Jay College of Criminal Justice
New York, NY

Skills

  • Excellent people skills
  • Organizational Leadership
  • Empathy and compassion display
  • Detail-oriented approach
  • Social media tools
  • Interpersonal and written communication
  • Problem Solving
  • Decision making
  • Calm under stress
  • Continuous learning attitude

Affiliations

  • Elected to Treasurer for Student Government Association in 2025
  • Elected to Assistant Treasurer for Student Government Association in 2024
  • Budget Committee Chair (SGA)
  • Finance Committee Chair (SGA)
  • Diversity and Inclusion Committee Member (SGA)
  • Public Relations Committee Member (SGA)
  • Attended American Student Government Association Conference (Orlando, FL) - November 14th-17th
  • Elected to Treasurer for Program Council in 2024
  • Attended National Association for Campus Activities Conference (Providence, RI) - October 25th-27th
  • Elected to Co-Chair for Mental Health Political Advocacy Coalition in 2024
  • Budget Advisory Committee Member
  • Member of Theta Phi Alpha Sorority

Accomplishments

  • Simon Youth Foundation Shari Simon Greenberg Community Scholarship
  • Malcolm Wesley and Anna Geary Myers's Scholarship
  • W.W. Hafer & Lucretia Hafer Scholarship
  • Orrstown Bank Foundation Award
  • Foundation For The Carolinas Rothschild Family Scholarship
  • Bill Bianchini (Clarks) Memorial Scholarship
  • Janet Black Youth of the Year Award
  • 2023 Her Traditions Bank Scholarship
  • Academic Achievement Award (Earned First Honors 3 Marking Periods In A Row)
  • The Exchange Club of Hanover April Youth of the Month
  • Featured in The Hanover Art Guild (2 Pieces Featured)
  • Optimist Club of York County 2023 Photography Contest First Place Award
  • First Honor Roll 2022 - 2023
  • Miss Hanover Abigail Bachman Community Service Award 2022
  • International Thespian Society 2021 - 2023
  • Published in Dimensions School Literary Magazine (Essay Excerpt) 2020 - 2021
  • National Art Honor Society 2019 - 2020, 2022 - 2023
  • Mini-Thon Hospitality and Family Relations Co-Chair 2021 - 2022
  • Diversity Alliance Vice President 2022 - 2023

Certification

  • Berry Institute of Politics Running for Office Workshop Series
  • Penn State PULSE Program
  • PA AHEC SEARCH Academy Program

Volunteer Experience

  • Heat It To Beat It, Walker and Virtual Participation, 01/01/2019
  • Relay for Life, Walker, 01/01/2019, 12/31/2023
  • St. Bartholomew's United Church (ELCA), Acolyte/Scripture Reader, 01/01/2019
  • First Year Day of Service, Salem State University, 08/29/2024-08/30/2024

Languages

English
Professional

References

References available upon request.

Timeline

Admissions Ambassador

Salem State University
01.2025 - Current

Counseling and Health Services Assistant

Salem State University
08.2024 - 12.2024

Sales Support

Bath & Body Works
02.2024 - 01.2025

Brand Ambassador

American Eagle Outfitters, Inc
06.2022 - 12.2022

Sales Associate

Kohl's
11.2021 - 01.2022

Ice Cream Scooper

Bruster's Real Ice Cream
06.2021 - 11.2021

High School Diploma -

Hanover Senior High School

Bachelor of Science - Criminal Justice

Salem State University

Some College (No Degree) - Forensic Psychology

John Jay College of Criminal Justice

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Mikenna Avery