Mikenna Avery
Hanover,PA
Summary
Class: Sophomore
Major: Criminal Justice
Concentration: Criminal Investigations
Minor: Psychology and 2-D Art
GPA: 3.035
Overview
4
4
years of professional experience
1
1
Certification
Work History
Admissions Ambassador
Salem State University
Salem, MA
01.2025 - Current
- Organized and conducted campus tours and information sessions to showcase facilities and academic offerings.
- Organized events to promote the college among high school seniors.
- Greeted and assisted prospective students and families during campus tours.
- Resolved inquiries from applicants regarding admission requirements, policies, and procedures.
Sales Support
Bath & Body Works
Gettysburg, PA
02.2024 - 01.2025
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Increased sales by effectively communicating product benefits.
- Used POS system to enter orders, process payments and issue receipts.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Counseling and Health Services Assistant
Salem State University
Salem, MA
08.2024 - 12.2024
- Conducted thorough inventory management, guaranteeing adequate supplies were always available for optimal patient care delivery.
- Assisted in creating targeted education materials to increase patient understanding of health conditions and self-care strategies.
- Contributed to a positive work environment by consistently demonstrating professionalism and a commitment to teamwork.
- Coordinated activities with nurse practitioners and administrative assistants to align planning processes with targeted project
Brand Ambassador
American Eagle Outfitters, Inc
Gettysburg, PA
06.2022 - 12.2022
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Maintained knowledge of current promotions and product features.
- Assisted customers with product selection based on individual needs and preferences.
Sales Associate
Kohl's
Hanover, PA
11.2021 - 01.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped process Amazon returns for customers.
Ice Cream Scooper
Bruster's Real Ice Cream
Hanover, PA
06.2021 - 11.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Carried out cash and card transactions quickly and thoughtfully.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Operated cash register, taking payments and issuing customer receipts.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Offered samples of new ice cream flavors to customers.
- Completed milkshakes and ice cream desserts for customers.
Education
High School Diploma -
Hanover Senior High School
Hanover, PA06-2023
Bachelor of Science - Criminal Justice
Salem State University
Salem, MASome College (No Degree) - Forensic Psychology
John Jay College of Criminal Justice
New York, NYSkills
- Excellent people skills
- Organizational Leadership
- Empathy and compassion display
- Detail-oriented approach
- Social media tools
- Interpersonal and written communication
- Problem Solving
- Decision making
- Calm under stress
- Continuous learning attitude
Affiliations
- Elected to Treasurer for Student Government Association in 2025
- Elected to Assistant Treasurer for Student Government Association in 2024
- Budget Committee Chair (SGA)
- Finance Committee Chair (SGA)
- Diversity and Inclusion Committee Member (SGA)
- Public Relations Committee Member (SGA)
- Attended American Student Government Association Conference (Orlando, FL) - November 14th-17th
- Elected to Treasurer for Program Council in 2024
- Attended National Association for Campus Activities Conference (Providence, RI) - October 25th-27th
- Elected to Co-Chair for Mental Health Political Advocacy Coalition in 2024
- Budget Advisory Committee Member
- Member of Theta Phi Alpha Sorority
Accomplishments
- Simon Youth Foundation Shari Simon Greenberg Community Scholarship
- Malcolm Wesley and Anna Geary Myers's Scholarship
- W.W. Hafer & Lucretia Hafer Scholarship
- Orrstown Bank Foundation Award
- Foundation For The Carolinas Rothschild Family Scholarship
- Bill Bianchini (Clarks) Memorial Scholarship
- Janet Black Youth of the Year Award
- 2023 Her Traditions Bank Scholarship
- Academic Achievement Award (Earned First Honors 3 Marking Periods In A Row)
- The Exchange Club of Hanover April Youth of the Month
- Featured in The Hanover Art Guild (2 Pieces Featured)
- Optimist Club of York County 2023 Photography Contest First Place Award
- First Honor Roll 2022 - 2023
- Miss Hanover Abigail Bachman Community Service Award 2022
- International Thespian Society 2021 - 2023
- Published in Dimensions School Literary Magazine (Essay Excerpt) 2020 - 2021
- National Art Honor Society 2019 - 2020, 2022 - 2023
- Mini-Thon Hospitality and Family Relations Co-Chair 2021 - 2022
- Diversity Alliance Vice President 2022 - 2023
Certification
- Berry Institute of Politics Running for Office Workshop Series
- Penn State PULSE Program
- PA AHEC SEARCH Academy Program
Volunteer Experience
- Heat It To Beat It, Walker and Virtual Participation, 01/01/2019
- Relay for Life, Walker, 01/01/2019, 12/31/2023
- St. Bartholomew's United Church (ELCA), Acolyte/Scripture Reader, 01/01/2019
- First Year Day of Service, Salem State University, 08/29/2024-08/30/2024
Languages
English
Professional
References
References available upon request.
Timeline
Admissions Ambassador
Salem State University
01.2025 - Current
Counseling and Health Services Assistant
Salem State University
08.2024 - 12.2024
Sales Support
Bath & Body Works
02.2024 - 01.2025
Brand Ambassador
American Eagle Outfitters, Inc
06.2022 - 12.2022
Sales Associate
Kohl's
11.2021 - 01.2022
Ice Cream Scooper
Bruster's Real Ice Cream
06.2021 - 11.2021
High School Diploma -
Hanover Senior High School
Bachelor of Science - Criminal Justice
Salem State University
Some College (No Degree) - Forensic Psychology
John Jay College of Criminal Justice