Mikenna Hillman
Casa Grande,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Remains calm and positive under times of stress or conflict. Proficient in employing constant communication, patience, interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Skills
- Interactive Communication Skills
- Records Management
- Data Collection
- Schedule Management
- Critical Thinking
- Conflict resolution techniques
- Company Policy Compliance
- Self-motivated professional
- MS Office, G Suite, IEP Pro, Learning Management Systems
- Orientation Procedures
- In-Depth Research
- Instructional Techniques
Work History
Learning and Development Specialist
Rise48 Equity
Scottsdale, AZ
12.2022 - 10.2023
- Provided coaching and mentoring to employees.
- Facilitated virtual, in-person and blended learning sessions.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed and implemented successful onboarding program.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Developed lesson plans, instructional materials and written practice tests for new hire and current employee training courses.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
Apprentice Special Education Teacher
Casa Grande Elementary School District
Casa Grande, AZ
08.2017 - 05.2022
- Created and managed compliant, confidential Individual Education Plans to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Attended and facilitated IEP meetings for students and families.
- Coordinated special education students and teacher assistant schedules with master schedule.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Completed daily reports, data collection and lesson plans.
- Prepared and organized confidential reports, student records, and test results.
Sales Associate
Victoria's Secret
Casa Grande, AZ
09.2013 - 07.2014
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Associate of Arts - Elementary Education
Central Arizona College
Coolidge, AZ08.2021
Certification
HSI Pediatric First Aid | CPR AED Certified Child/Infant/Adult - 8/30/2022 to 8/2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Learning and Development Specialist
Rise48 Equity
12.2022 - 10.2023
Apprentice Special Education Teacher
Casa Grande Elementary School District
08.2017 - 05.2022
Sales Associate
Victoria's Secret
09.2013 - 07.2014
Associate of Arts - Elementary Education
Central Arizona College
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