Mikes Henry
Oakland Park,FL
Summary
Reliable employee offering years of warehouse experience with good communication and judgment. Seeking out to maintain full-time position that offers professional challenges utilizing interpersonal skills, good time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cashier/Warehouse Co-worker(Goods Flow)
IKEA Sunrise
09.2011 - 07.2024
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Lifted up to 50lbs+ at once and used pallet jacks to move heavier loads.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Security Guard
G4S Secure Solutions
10.2009 - 08.2011
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors. Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority. Issued access cards to authorized personnel to monitor access points. Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot. Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises. Wrote detailed reports of all security breaches and investigations.
Education
High School Diploma -
Northeast High School
Oakland Park, FL06.2002
Animation/Game Art & Design
Art Institute of Fort Lauderdale
Fort Lauderdale, FLSkills
- Loading and unloading
- Stock replenishment
- Packaging and Labeling
- Order Picking
- Storage Organization
- Order Preparation
- Order Fulfillment
- Problem-Solving
- Picking and Packing
- Pallet Jacks
- Safety Protocols
- Order picking and processing
Accomplishments
- Resolved customer issue which led to large sale within kitchens department that was recognized at a bi-monthly store rally.
- Art Institute Student Recognition Awards Gala 2009
Leadership Recognition Award
Languages
English
Full Professional
Creole
Native or Bilingual
Certification
- CPR Certified/*Art Institute Student Recognition Awards Gala 2009
Leadership Recognition Award
- FEMA Active Shooter Certified
Timeline
Cashier/Warehouse Co-worker(Goods Flow)
IKEA Sunrise
09.2011 - 07.2024
Security Guard
G4S Secure Solutions
10.2009 - 08.2011
High School Diploma -
Northeast High School
Animation/Game Art & Design
Art Institute of Fort Lauderdale