Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mikeysha Crawford

Chester,PA

Summary

Dedicated professional with experience at Crozer Chester Medical Center, skilled in patient care and documentation. Enhanced patient well-being through engaging interactions and maintained a safe environment. Proven ability to optimize scheduling processes, demonstrating strong organizational skills and a commitment to client satisfaction. First aid certified, ensuring safety and support in all interactions.

Overview

26
26
years of professional experience

Work History

Home Health Aide

Tempus Unlimited
04.2024 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided transportation and appointments management.

Patient Companion

Crozer Chester Medical Center
05.2024 - 04.2025
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe, and well-organized patient environment.
  • Improved patient mental well-being through engaging conversations and activities tailored to individual interests.
  • Provided one-on-one support for patients experiencing anxiety or loneliness, alleviating emotional distress.

Scheduler Coordinator

Heart 2 Heart Home Care
02.2022 - 07.2023
  • Monitored employee performance closely to identify areas for improvement or additional training needs that would lead to optimized scheduling outcomes.
  • Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.
  • Utilized scheduling software to its full potential, enabling more accurate and efficient planning.
  • Adapted scheduling methods to fit unique demands of diverse projects, demonstrating flexibility and innovative thinking.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Trained and supervised employees on office policies and procedures.

Scheduler Coordinator

Senior Helpers
08.2015 - 01.2022
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
  • Completed daily logs for management review.
  • Increased customer service success rates by quickly resolving issues.
  • Entered data, generated reports, and produced tracking documents.

Scheduling Coordinator

Fair Acres
12.1998 - 08.2015
  • Staff over 300 Nurses and CNA's


  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.


Education

Diploma - Baking And Pastry

Art Institute of Philadelphia
12-2007

High School Diploma -

Chester High School
Chester, PA
06-1998

Skills

  • Patient care
  • First aid and safety
  • Professionalism and ethics
  • Client documentation
  • Behavior redirection
  • First aid and CPR
  • Direct patient care
  • Documentation

Languages

English

Timeline

Patient Companion

Crozer Chester Medical Center
05.2024 - 04.2025

Home Health Aide

Tempus Unlimited
04.2024 - Current

Scheduler Coordinator

Heart 2 Heart Home Care
02.2022 - 07.2023

Scheduler Coordinator

Senior Helpers
08.2015 - 01.2022

Scheduling Coordinator

Fair Acres
12.1998 - 08.2015

Diploma - Baking And Pastry

Art Institute of Philadelphia

High School Diploma -

Chester High School

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