Mikhail Gurfinkel
Cybersecurity specialist
Modesto,CA
Summary
Enthusiastic individual who loves to learn with 15+ years of experience in physical security and customer service. Currently I am pursuing path in the cybersecurity field and taking an intensive course in University of Nevada Las Vegas. I am looking for position where my skills, motivation and prior work experience will add value to your company.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Automotive Department Manager
Walmart
Mountain View, CA
10.2018 - 03.2021
- Provided excellent customer service using effective interpersonal and problem-solving skills
- Ordered, received, stocked, and managed inventory on daily basis
- Achieved 7% Increase profitability of department by implementing accurate and timely ordering
- Trained co-workers on use of handheld computers
- Troubleshoot desk top computers, computer applications, and handheld computers
Lead Officer
Securitas USA
San Jose, CA
03.2003 - 10.2018
- Supervised the team of five Security Officers: managed operation of Security Control Center
- Responded to security incidents and accidents and completed required reports to include all details and statements from involved parties
- Provided excellent customer service, trained Security Officers
- Troubleshoot desk top computers, computer applications, and handheld computers
- Communicate with public and clients
Software Quality Assurance Engineer
Microsoft Web TV
Mountain View, CA
03.2002 - 03.2003
- Performed manual testing of Microsoft Web TV application
- Tested technical documentation
- Created and executed test plans and test cases
- Reported software bugs to developers’ team for handling
- Participated and contributed into teams’ meetings
- Assessed application patches and updates at development, testing and quality assurance stages
Education
Zapier 101, Zapier 102 - Automation of Tasks
Zapier University
San Francisco, CA07.2022
Certificate: Software Quality Assurance Engineer - Software Quality Assurance
Software Advanced Technology Institute
Sunnyvale, CA06.2001
Bachelor of Science - Physics
Chernovtsy State University
Chernovtsy, UkraineCertificate - Cyber Security
University of Nevada Las Vegas
Las Vegas 08.2021 - 05.2022
Skills
- SKILLS & CERTIFICATIONS
- Excellent customer service skills
- Phone etiquette
- Leadership skills
- Ability to train co-workers
- Fast and motivated learner
- Operating Systems:
- Windows, Windows Sever 2016, Linux
- Networking: Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), Subnetting, Cisco Internetwork Operating System (IOS), Virtual Local Area Network (VLAN) and Trunk, Access Control List (ACL)
- Excellent written and verbal communication skills
- Identifying software/hardware bugs, and coordinating with relevant teams for handling
- Languages: fluent: Russian, Ukrainian, moderate fluent: Polish, Bulgarian, Slovak
Accomplishments
- Employee of the month. Securitas USA Inc., San Jose, CA
- Employee of the month, Burger King, Mountain View, CA
Projects completed
- Search events : : Forwarding Snort alerts to Splunk and search for the event
- Creating and managing Active Directory objects
- Transfering files between Windows and Linux machines using Samba and FTP (File transfer Protocol)
- Created SMS Bot on zapier application
- Amazon Web Services Application Firewalls configuration (WAFs)
- Browser investigation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Certificate - Cyber Security
University of Nevada Las Vegas
08.2021 - 05.2022
Automotive Department Manager
Walmart
10.2018 - 03.2021
Lead Officer
Securitas USA
03.2003 - 10.2018
Software Quality Assurance Engineer
Microsoft Web TV
03.2002 - 03.2003
Zapier 101, Zapier 102 - Automation of Tasks
Zapier University
Certificate: Software Quality Assurance Engineer - Software Quality Assurance
Software Advanced Technology Institute
Bachelor of Science - Physics
Chernovtsy State University
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