Mikhail Johnston
Cumming,GA
Summary
Dynamic professional with a strong operational leadership background at US Naval Special Warfare, excelling in strategic planning and program optimization. Proven ability to enhance team performance through effective communication and training initiatives. Skilled in adapting to fast-paced environments while fostering client relationships and achieving business objectives.
Overview
4
4
years of professional experience
Work History
NSW Seaman
US Naval Special Warfare
09.2020 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Led military personnel through rigorous physical fitness regimens, contributing to increased readiness and operational effectiveness.
- Implemented new instructional strategies based on evolving military doctrine and emerging threats, ensuring relevance and applicability of training materials.
Financial Advisor
New York Life Insurance Co
11.2022 - 09.2023
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Strengthened customer connections to support sustained business partnerships.
- Fostered new client connections through detailed needs analysis in initial meetings.
Sales Associate
Lululemon
11.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Product Specialist
Tennis Warehouse
11.2023 - 09.2024
- Assisted with demonstrations for Product or Service to showcase functionality.
- Facilitated client interactions by supplying detailed information about specific product functionalities for sales teams.
- Mentored, guided, and developed numerous junior team members.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Program Supervisor
Lifetime
08.2024 - 11.2024
- Managed staff training initiatives to equip employees with necessary skills.
- Led frequent discussions to keep staff informed of changes and upcoming events in the program.
- Skillfully guided teams through transitional periods and high-stress situations.
- Assessed programs consistently, employing data analytics for future decisions.
- Guided junior staff on best practices to enhance performance.
- Elevated team performance with direct and effective communication.
Education
Business - Accounting
Lambert High School
Suwanee, GA05.2019
Skills
- Operational leadership
- Strategic planning
- Strategic planning expertise
- Operational leadership background
- Program optimization
Accomplishments
- Supervised team of 40 staff members.
Pickleball, Tennis, Sports, Finance, and Personal Development
Striving for unwavering community outreach in enthusiastic and competitive communities to further develop my own professional and personal growth
Timeline
Program Supervisor
Lifetime
08.2024 - 11.2024
Product Specialist
Tennis Warehouse
11.2023 - 09.2024
Financial Advisor
New York Life Insurance Co
11.2022 - 09.2023
Sales Associate
Lululemon
11.2021 - 11.2022
NSW Seaman
US Naval Special Warfare
09.2020 - 08.2021
Business - Accounting
Lambert High School
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