Miki Gillett
Claremont,CA
Summary
Driven Legal Assistant with 15 years of experience in Family Law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.
Overview
17
17
years of professional experience
Work History
Legal Assistant
Kendall Gkikas & Mitchell, LLP
02.2015 - Current
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Consistently manage 90 plus active cases throughout the year.
- Created spreadsheets to track client progress and document billable hours.
- Communicated pertinent information to clients and opposing counsel's via phone, email, and mail.
- Assisted attorneys with reviewing and organizing pleadings.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Revised and finalized letters, briefs, and memos.
- Contacted clients to schedule appointments and discuss progress of cases.
- Stayed abreast of industry developments and emerging trends by attending relevant MCLE seminars or workshops, applying newly acquired knowledge to enhance job performance continuously.
Cashier Team Lead
Popeyes® Louisiana Kitchen
07.2014 - 10.2014
- Trained team members on cash register operation and cash handling.
- Handled cash with high accuracy and took care to check bills for fraud.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new team members on system operation, customer service strategies, and sales goals.
- Mentored new team members on sales software system operation.
Cook
Chick-fil-A
03.2014 - 07.2014
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked meals according to recipes and customer specifications.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Delivered consistent results under time constraints while maintaining high standards of flavor profiles and presentation quality.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Crew Member
Bass Pro Shops
03.2012 - 03.2014
- Contributed to increased sales by upselling menu items and promoting special offers.
- Managed display cases to verify freshness and attractiveness of products.
- Packaged finished products for sale.
- Incorporated dietary restrictions into dessert offerings, catering to wide range of customer preferences.
- Followed food safety standards when handling ingredients.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Greeted store customers and discussed needs.
- Supervised and trained new staff.
Maid
Kendall & Gkikas, Llp., California Family Lawyers
10.2010 - 11.2012
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Dusted windows and mirrors to allow natural light inside office and maintain clear view of outside.
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Preserved flooring longevity by applying appropriate treatments to carpets and hard surface floors on a regular basis.
- Supervised supplies in inventory and submitted reorder requests.
Shift Leader
Jersey Mikes Subs
02.2011 - 03.2012
- Evaluated staff performance and provided coaching to address inefficiencies.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
Cashier
Saca's Mediterranean Cuisine
01.2011 - 03.2012
- Handled cash with high accuracy and took care to check bills for fraud.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Reduced out-of-stock situations with regular monitoring of product levels.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Performed daily facility checklists for cleaning floors, wiping down tables and collecting trash.
Cook
Sonic
05.2010 - 01.2011
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Summer Legal Intern
Kendall & Gkikas, Llp., California Family Lawyers
06.2007 - 10.2010
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Organized and detail-oriented with a strong work ethic.
- Enhanced team collaboration with regular communication and coordination among interns, paralegals, and attorneys.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Answered central telephone system and directed calls accordingly.
- Routed incoming mail and messages to relevant personnel without delay.
- Maintained confidentiality of information regarding clients and company.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Collected payments, processed transactions and updated relevant records.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Associate of Science - Criminal Justice
San Joaquin Valley College
Rancho Cucamonga, CA01.2012
High School Diploma -
Etiwanda High School
Etiwanda, CA05.2010
Skills
- Friendly, Positive Attitude
- Dependable and Responsible
- Divorce Proceedings/Domestic Violence Cases/Paternity Cases/Child Custody Matters
- Trial Preparation Assistance
- Correspondence and Legal Forms
- Discovery process
- Research and data collection
- Proficient in MS Office and Adobe Acrobat
- Pleasant Telephone Demeanor
- Court Document Filing/E-Filing
- Appointment Scheduling
- Workload Management
- Data entry proficiency
- Computer Skills
Accomplishments
- Attended and Complete multiple California MCLE Courses.
- Create templates for office use to help with case management.
- Facilitated the firm's smooth transition to a paperless system.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Completed Jersey Mike's Business Manager Workshop
Timeline
Legal Assistant
Kendall Gkikas & Mitchell, LLP
02.2015 - Current
Cashier Team Lead
Popeyes® Louisiana Kitchen
07.2014 - 10.2014
Cook
Chick-fil-A
03.2014 - 07.2014
Crew Member
Bass Pro Shops
03.2012 - 03.2014
Shift Leader
Jersey Mikes Subs
02.2011 - 03.2012
Cashier
Saca's Mediterranean Cuisine
01.2011 - 03.2012
Maid
Kendall & Gkikas, Llp., California Family Lawyers
10.2010 - 11.2012
Cook
Sonic
05.2010 - 01.2011
Summer Legal Intern
Kendall & Gkikas, Llp., California Family Lawyers
06.2007 - 10.2010
Associate of Science - Criminal Justice
San Joaquin Valley College
High School Diploma -
Etiwanda High School
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