Miki Young
Valencia,CA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Restaurant Server
Hanasaki Sushi Bar
10.2023 - Current
- Stayed up-to-date on menu changes to help customers make food choices.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Shift Lead
Gyu-Kaku
10.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Package Handler
Amazon
06.2021 - 08.2025
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Followed safety regulations to maintain safe work environment.
- Used pallet jacks and other equipment to move materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
Receptionist
Tomoko Spa Beverly Hills
12.2019 - 06.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Operated multi-line telephone system to answer and direct high volume of calls.
Delivery Driver
Dominos Pizza
09.2017 - 11.2019
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed records of deliveries and money received from customers.
Education
Cosmetology -
Paul Mitchell The School
Austin, TX09-2019
High School Diploma -
Yomitan High School
Okinawa Japan03-2017
Skills
- Register operation
- Adaptability and flexibility
- Quality control
- Customer service
- Task prioritization
- Hospitality and accommodation
- Fluent Japanese
Timeline
Restaurant Server
Hanasaki Sushi Bar
10.2023 - Current
Shift Lead
Gyu-Kaku
10.2021 - Current
Package Handler
Amazon
06.2021 - 08.2025
Receptionist
Tomoko Spa Beverly Hills
12.2019 - 06.2021
Delivery Driver
Dominos Pizza
09.2017 - 11.2019
Cosmetology -
Paul Mitchell The School
High School Diploma -
Yomitan High School
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