Mikia Fisher
Nashville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Dental Assistant
Castle Dental, Smile Brands
Nashville, TN
06.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Customer Service Representative
Loden Vision Centers
Goodlettsville, TN
04.2022 - 04.2024
- Answering 400+ inbound calls a day
- Faxing medical records and office notes
- Respond effectively and promptly to all team member requests.
Customer Service Representative
Nations Benefits
Nashville, TN
12.2021 - 04.2022
- Taking inbound/outbound calls for members and providers
- Verifying eligibility and coverage using CRM software
- Scheduling appointments.
Lab Production Associate
Smile Direct Club
Nashville, TN
08.2018 - 11.2021
- Work with bite rims, trays, and model work
- Prepare items for shipping
- Checking quality of aligners.
Food Service Associate
Saint Thomas Midtown Hospital
Nashville, TN
09.2015 - 08.2018
- Delivering food trays to patient’s rooms
- Taking phone calls for meal orders
- Checking food line trays for accuracy.
Education
Maplewood High School
Nashville, TNDental Assisting -
Remington Community College
Nashville, TN05.2024
Skills
- CPR and AED Certification
- Knowledgeable in chairside assisting duties including instructing patients on proper oral hygiene and sterilizing dental instruments
- Dental Radiography
Timeline
Dental Assistant
Castle Dental, Smile Brands
06.2024 - Current
Customer Service Representative
Loden Vision Centers
04.2022 - 04.2024
Customer Service Representative
Nations Benefits
12.2021 - 04.2022
Lab Production Associate
Smile Direct Club
08.2018 - 11.2021
Food Service Associate
Saint Thomas Midtown Hospital
09.2015 - 08.2018
Maplewood High School
Dental Assisting -
Remington Community College