Mikiah Olivotti
Meridian,ID
Summary
Dynamic and dependable, with a proven track record in customer service and childcare, honed at Arika Elordi and Buffalo Wild Wings. Excelled in creating nurturing environments and enhancing customer satisfaction. Skilled in communication and CPR AED, demonstrating reliability and a friendly approach. Achieved positive feedback for patience and understanding, ensuring client and child well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nanny
Arika Elordi
Burley, ID
06.2024 - 08.2024
- Assisted with light housekeeping duties as well as running errands.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Built positive and nurturing environments to support child social and emotional growth.
Host
Biscuit & Hogs
Meridian, ID
01.2024 - 04.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
Receptionist
Electric Rays Tanning
Meridian, ID
02.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable service.
- Sold memberships and products.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Cleaned tanning beds and reset them for use of the next costumer.
Host
Legends Sports Bar And Grill
Boise
05.2022 - 02.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Host
Buffalo Wild Wings
Meridian, ID
11.2021 - 05.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Fitness Consultant
Shapes Fitness For Women
Meridian, ID
01.2021 - 11.2021
- Drafted program policies and procedures with client input to maintain safety and prevent conflict.
- Signed up clients for memberships.
- Educated clients on proper exercise techniques, minimizing injury risk and maximizing workout efficiency.
- Provided client assessments to assess health goals.
- Answered the phone with any questions or concerns.
Education
Diploma -
Owyhee High School
Meridian, ID05.2024
Skills
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Approachable
- Infant care experience
- Childcare
- Cleaning and sanitation
- Valid Driver's License
- Heartsaver CPR AED
- Computer Use
- Costumer service
Certification
CPR-AED
Timeline
Nanny
Arika Elordi
06.2024 - 08.2024
Host
Biscuit & Hogs
01.2024 - 04.2024
Receptionist
Electric Rays Tanning
02.2023 - 02.2024
Host
Legends Sports Bar And Grill
05.2022 - 02.2023
Host
Buffalo Wild Wings
11.2021 - 05.2022
Fitness Consultant
Shapes Fitness For Women
01.2021 - 11.2021
Diploma -
Owyhee High School