Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Mikiah Utt

Mikiah Utt

Vincennes,US

Summary

I am a very goal oriented person who is very eager to learn and teach my learning to other people. I'm always up for a challenge and I feel like I would be a good fit for any team, I am also an organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Store Manager

AT&T Mobility
09.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Direct Support Professional

KCARC
03.2024 - 09.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

Store Manager

AT&T Mobility
11.2022 - 03.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Freight Handler

Walmart Distribution Center
10.2019 - 11.2022
  • Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds
  • Shipped materials and assisted with boxing, packing, labeling, and document preparation
  • Drove vehicles to deliver products and picked up returned materials that were rejected or defective.

Sales Associate

Yochum Chrysler Dodge Jeep Ram Fiat
04.2019 - 09.2019
  • Used upselling techniques and offered product and service consultations
  • Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
  • Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
  • Helped team members master sales techniques so they could consistently exceed their goals.

Education

High School -

Lincoln High School
Vincennes, IN
01.2015

Skills

  • Data entry
  • Behavioral Management
  • Client documentation
  • Health and safety requirements
  • First aid certified
  • Warehouse safety
  • Team training
  • Sales expertise
  • Client service
  • Team management
  • Communications
  • Medication Administration

Timeline

Store Manager

AT&T Mobility
09.2024 - Current

Direct Support Professional

KCARC
03.2024 - 09.2024

Store Manager

AT&T Mobility
11.2022 - 03.2024

Freight Handler

Walmart Distribution Center
10.2019 - 11.2022

Sales Associate

Yochum Chrysler Dodge Jeep Ram Fiat
04.2019 - 09.2019

High School -

Lincoln High School

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Mikiah Utt