Mikieia Brown
Latta,USA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Provider File Specialist wfh
Blue Cross Blue Shield
Myrtle Beach, SC
11.2022 - Current
Patient Access Specialist/ Multi-Skilled technician /phlebotomy
CMC
Conway, SC
01.2022 - Current
Customer Service Representative/Call Center/Cashier
Walmart
Conway, SC
06.2020 - 05.2022
- Provided assistance to clients
- Assisted customers in person
- Answered phone and assisted customers with changes
- Explained products and benefits
- Inventoried stock
- Confirmed payments, refunds, etc.
- Resolved payment and order disputes
- Provided excellent technical support
- Operated the cash drawer
- Wrote call center scripts
Education
College Degree - Criminology
Horry-Georgetown Technical College
Conway, SCHigh School Diploma - Biology
Carolina Forest High School
Myrtle Beach, SC10.2019
Skills
- Clinical trials
- Insurance verification
- Laboratory experience
- Inpatient
- Urgent care
- Specimen collection / processing
- Physiology knowledge
- Sales
- Cash handling
- Analysis skills
- Medical Terminology
- Physiology Knowledge
- Home health
- Microsoft Outlook
- Zendesk
- Phone etiquette
- Athenahealth
- Communication skills
- Vital signs
- Medical administrative support
- Google Docs
- Copywriting
- Guest services
- Hospital experience
- Internal medicine
- Patient Care
- CPT Coding
- Individual consumer customer service
- Salesforce
- Insurance Verification
- Anatomy knowledge
- Windows
- Customer services
- Medical Scheduling
- Multi-line phone systems
- Medical Billing
- Medical coding
- ICD-10
- ICD coding
- Medical coding and billing
- OSHA (regulatory compliance area)
- Patient monitoring
- Microsoft Excel
- Pathology
- Clinical laboratory experience
- Organizational skills
- Childcare
- Software troubleshooting
- Hospitality
- Time management
- Ophthalmology
- Word processing
- Leadership
- Revenue cycle management
- Accounts receivable
- Live chat
- EMR Systems
- EHR systems
- Medical records
- Typing
- Computer literacy
- Administrative experience
- Anatomy Knowledge
- Grammar Experience
- Clerical Experience
- Clinical pharmacy experience
- ICD Coding
- Customer relationship management
- Technical support
- HIPAA
- Microsoft Word
- EMR systems
- Physical examinations
- E-commerce
- Vital Signs
- Customer support
- QuickBooks
- Accounting software
- Computer skills
- OSHA
- Research
- ICU experience
- Medical Coding
- Emergency medicine
- Cost accounting
- Epic
- Workday
- Medical Office Experience
- Multi-line Phone Systems
- Medical terminology
- Cash register
- Clerical experience
Languages
English - Fluent
Certification
- Medical coding and billing
- Certified Phlebotomy Technician (CPT) May 2023 to May 2027
- Basic Life Support (BLS)
- Pharmacy Technician October 2022 to October 2024
- Pharmacy Technician January 2023 to June 2024
- Driver's License
- ACLS Certification
- Medical Technologist
- Medical Billing Certification
- Medical Coding Certification
- Certified Coding Specialist
- BLS Certification
- Certified Phlebotomy Technician
- Pharmacy Technician License
- CPR Certification
Timeline
Provider File Specialist wfh
Blue Cross Blue Shield
11.2022 - Current
Patient Access Specialist/ Multi-Skilled technician /phlebotomy
CMC
01.2022 - Current
Customer Service Representative/Call Center/Cashier
Walmart
06.2020 - 05.2022
College Degree - Criminology
Horry-Georgetown Technical College
High School Diploma - Biology
Carolina Forest High School