Mikila Stewart

• Acts as direct executive level support to Chief Financial Officer of 20+ senior living facilities; assists in maximizing CFO's overall production and efficiency by prioritizing and responding to time-sensitive emails, maintaining an organized calendar, and strategically scheduling meetings.
• Supports the successful acquisition of multiple real estate investments.
• Compiles and distributes statistical, demographic and financial data to third parties.
• Prepares and organizes monthly financial statements.
• Acting as interim Compliance Specialist during their extended leave; efficiently responds to and resolves insurance claims; coordinates various inspections.
• Audits expenditures to identify improvements and maximize savings; present findings in Excel spreadsheets.
• Completed full audit of company-wide employee Motor Vehicle Records to ensure compliance with insurance standards.

• Primary assistant to Preparedness Grant Coordinators; managed multiple email accounts by prioritizing and responding to time sensitive emails and archiving appropriately.
• Implemented statewide database to provide real-time availability and access to lifesaving equipment in the event of an emergency.
• Precisely tracked and recorded incoming quarterly grant reports to ensure state and federal compliance.
• Responsible for the collection and data entry of employees monthly hours funded by grants.
• Brought backlog of grant reporting current through implementation of rules in Outlook.
• Accurately managed multiple grant related spreadsheets in Excel.

• Positively contributed to the Salem and surrounding communities by assisting unhoused individual and families gain permanent housing
• Trained in Trauma Informed Care approach
• Conducted screening intakes with compassion to determine eligibility
• Provided thoughtful ongoing case management to ensure housing stability; maintained accurate case notes and made referrals to other resources as needed
• Ensured compliance with local and federal funding sources

• Screened applicants to determine program eligibility; prepared and executed rental agreements, specifying charges and payment procedures.
• Promptly responded to tenants questions, or concerns.
• Coordinated inspections as required by federal and local funding; ensured property was maintained and in good repair.
• Scheduled maintenance calls, and assigned maintenance staff to specific duties.
• Maintained a positive working relationship with tenants and upheld all Fair Housing Laws.

• Positively contributed to our community by assisting unhoused individuals gain access to temporary shelter and long-term housing.
• Provided executive level support to COO of the Affordable Housing Department; maintained calendar/schedule and coordinated travel.
• Screened applicants to determine eligibility.
• Worked directly with management to review and update policies and procedures; determined whether improvements could be made in areas such as operating practices, workflow, and reporting procedures.

• Successfully launched Transaction Coordination services to bolster Realtors' overall production.
• Acted as liaison between Realtor, client(s), escrow companies, and mortgage broker.
• Precisely monitored critical timelines to ensure a smooth transaction and closing.
• Prepared and reviewed contracts and addenda for accuracy.
• Fostered positive rapport between Realtor and client(s), contributing to long-term client retention.

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• Maximized overall office efficiency in a busy real estate office.
• Accurately calculated and processed commission payments.
• Reviewed contracts and addenda for accuracy, ensuring that company policies were adhered to.
• Maintained positive rapport with agents, lenders, and escrow staff.
• Coordinated quarterly and holiday events.

• Increased community access to YMCA programs for lower-income individuals and families; processed applications to determine eligibility for scholarship.
• Accurately maintained multiple Excel spreadsheets.
• Generated monthly program revenue reports for CEO.
• Receipted 'In-kind' donations; composed and mailed 'Thank you' letters.
• Prepared daily bank deposit without error.

• Managed supervisor's calendar and schedule; coordinated travel arrangements.
• Prepared and reviewed real estate contracts and addenda for execution.
• Accurately maintained bookkeeping for multiple rental properties.
• Maintained client database to optimize client retention and overall production.
• Coordinated weekly 'Tour of Homes' for 20+ Realtors.

• Promptly answered calls using multi-line phone system.
• Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
• Supported office efficiency by performing clerical tasks such as handling correspondence, photocopying, faxing documents, and managing office supplies inventory.
• Routed incoming mail and messages to relevant personnel without delay.
• Managed conference room schedules to ensure efficient use of space for meetings and other events.

• Acted as support staff to the Personal Income Tax Divisions' Auditors and Revenue Agents.
• Processed and responded to incoming tax garnishments.
• Composed, edited, and distributed meeting minutes.
• Assisted callers by answering questions, processing tax payments, and/or routing call appropriately.
• Maintained client confidentiality at all times.