Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
MIKINTA A THOMAS

MIKINTA A THOMAS

Aiea ,HI

Summary

Dedicated and efficient worker with a strong customer service background. Thrives on acquiring new knowledge and embracing fresh experiences. Known for exceptional organizational skills, proactive approach, effective communication, and helpful nature. Demonstrates genuine kindness in all interactions.

Overview

6
6
years of professional experience

Work History

Cashier/Prep

POKE BAR WAIKIKI
05.2019 - Current
  • Lewers St
  • Rep veggies cashier inventory stock
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Verified customer identification for alcohol or tobacco purchases.

Restaurant Hostess

SHOREFYRE
10.2019 - 05.2021
  • 2446 Koa Ave
  • Recting customers seating customers sanitize tables/silverware bringing a lot of customers into the restaurant
  • Greeted guests and sat customers at tables or in waiting areas.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Security Officer

Allied Universal Security Services
10.2021 - 05.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Issued access cards to authorized personnel to monitor access points.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Security Officer

Ali’i Security
12.2023 - 02.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and getting proof of ID from civilians.
  • Maintained a safe environment for employees and visitors.
  • Checked and verified photo identification before having anyone enter premises.
  • Reported suspicious activities and people to police.
  • Monitored and authorized entrance and departure of visitors & vehicles.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Secured premises, patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.

Security Officer

Allied Universal Security Services
02.2024 - 05.2024
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Education

HIGH - undefined

McKinley High School
05.2015

Skills

  • Customer assistance
  • Bank deposits
  • Customer seating
  • Ordering and stocking
  • POS systems
  • Agriculture
  • Customer Service
  • Liquor regulations and compliance
  • Leadership
  • Business
  • Community work

Additional Information

Did a summer program which was called “Project Think” with my youth from church. It was kids from the projects coming together experiencing a lot more to everyday life. Mondays & Fridays we volunteered at Nalo Farms to help cut weeds, plant, farm, food production, packing fruits & veggies to send out to stores here on Oahu. Tuesdays were community clean up in in chinatown area. We did not just do cleaning but learning about the community & culture. Wednesday were business classes for us meeting people with big names for the city & county of Honolulu like Uncle Victor Kimura, the director of Operations support at Kyo-Ya management at their hotel called Sheraton hotel. Beautiful experience met CEO’s, COO’s of a lot of companies. Learned about the rail project before it wasn’t even built. Thursday we’re overcoming obstacle courses with HPD, the Honolulu police department. They taught us about leadership, how to lead, how to overcome hardships, obstacle courses & learned so much history of Hawaii-its culture & the spirit of ALOHA. We ask volunteered at senior homes we talk fellowship & do performance for them. I also got a chance to design me shoes. I loved this experience so much truly blessed & thankful. I would do this again & do it for the next generation as well.

Timeline

Security Officer

Allied Universal Security Services
02.2024 - 05.2024

Security Officer

Ali’i Security
12.2023 - 02.2024

Security Officer

Allied Universal Security Services
10.2021 - 05.2022

Restaurant Hostess

SHOREFYRE
10.2019 - 05.2021

Cashier/Prep

POKE BAR WAIKIKI
05.2019 - Current

HIGH - undefined

McKinley High School

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