Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikisha Walthall

Troutman,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

PT Office Manager

Delhaize
01.2022 - Current
  • Control store expenses through proper ordering, care for supplies and equipment.
  • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained.
  • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications.
  • Ensures compliance with local, state and federal regulations.
  • Ensures proper control of all store funds and company assets.
  • Adheres to all company guidelines, policies and standard practices.

Instacart Shopper

Instacart
11.2021 - Current
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintain high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
  • Deliver items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Promote warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

Financial Operations Analyst

AvidXchange
02.2016 - 07.2021
  • Optimized operational efficiency by analyzing and streamlining processes.
  • Enhanced data accuracy through meticulous attention to detail in data management tasks.
  • Improved team productivity by implementing effective workflow strategies and time management techniques.
  • Boosted customer satisfaction levels with thorough analysis of client feedback and timely resolution of issues.
  • Enhanced financial reporting accuracy by streamlining data collection and analysis processes.
  • Reduced operational costs for the department through effective budget management and expense tracking.

Patient Care Representative

Express Scripts
04.2011 - 01.2016
  • Improved patient satisfaction by providing timely and efficient care, addressing individual needs, and ensuring comfort throughout treatment.
  • Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
  • Assisted medical professionals with various tasks to ensure smooth operation of the clinic and provide optimal patient care.
  • Enhanced communication between patients, families, and healthcare providers through clear explanations of treatment plans and procedures.
  • Maintained accurate patient records to support effective diagnoses and proper treatments for each individual case.

Education

Associate of Applied Science -

Brookstone College of Business - Charlotte
Charlotte, NC

Skills

  • Expense Reporting
  • Inventory Control
  • Staff Hiring
  • Staff Management
  • Workforce Management
  • Data Entry
  • Administrative Support

Timeline

PT Office Manager

Delhaize
01.2022 - Current

Instacart Shopper

Instacart
11.2021 - Current

Financial Operations Analyst

AvidXchange
02.2016 - 07.2021

Patient Care Representative

Express Scripts
04.2011 - 01.2016

Associate of Applied Science -

Brookstone College of Business - Charlotte

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Mikisha Walthall