Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Mikita Geter

Bloomfield,New Mexico
Mikita Geter

Summary

Dynamic professional with a proven track record at Olive Garden, excelling in multitasking and exceptional customer service. Skilled in cash handling and guest engagement, I enhanced customer satisfaction and loyalty through personalized service and efficient problem resolution. Demonstrated expertise in hospitality service and team collaboration, contributing to superior guest experiences and operational efficiency.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
years of professional experience

Work History

Olive Garden

Server
02.2023 - Current

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

TMC

Customer Service Representative
03.2022 - 03.2024

Job overview

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

San Juan College
Farmington, NM

GED

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Sales expertise
  • Team collaboration
  • Service prioritization

Interests

  • Cooking
  • Learning new cooking techniques and expanding my culinary skills.

Timeline

Server

Olive Garden
02.2023 - Current

Customer Service Representative

TMC
03.2022 - 03.2024

San Juan College

GED
Mikita Geter