Experienced bilingual customer service and administrative professional with over decade of expertise in hospitality, e-commerce, and data entry. Demonstrated success in delivering exceptional service in English and Japanese, overseeing remote operations, and ensuring data accuracy across multiple platforms. Detail-oriented, adaptable, and skilled at working independently or in multicultural settings. Proven track record in managing reservations, providing top-notch support, and fostering team collaboration to achieve outstanding results. Strong communicator with a knack for problem-solving and ensuring efficient reservation processes in the hospitality industry.