Summary
Overview
Work History
Skills
Timeline
Generic

MIKKI GRIME

Austin

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. I am looking to transition from, the restaurant business, back into an office. I would love an Accounting position, either Payables or Receivables, because of my previous office management experience.

Overview

27
27
years of professional experience

Work History

Counter Server

Artipasta
Austin
01.2024 - Current
  • Control the flow of the restaurant during peak hours
  • Maintain clean and sanitary work areas throughout shift
  • Documented food choices and payments via POS terminal
  • Stocked counter with necessary supplies, including napkins, utensils, and condiments
  • Provide input on potential new menu items based on customer feedback or personal experience
  • Satisfy guests with prompt assistance and friendly service

Catering Server

Peached Tortilla
Austin
09.2023 - 04.2024
  • Set up banquet tables and chairs according to event requirements
  • Collected used plates, glasses and utensils and moved to kitchen for cleaning
  • Offered standing guests hors d'oeuvres and beverages from trays
  • Circulated event floor while serving food and beverages to guests to identify attendees in need of assistance
  • Carried used place settings and glassware to kitchen for cleaning
  • Set up tables, food serving stations and displays in alignment with client instructions

Jr. Accountant

Greenleaf A/C & Plumbing
Hutto
10.2022 - 09.2023
  • Executed financial analysis, cost accounting and budgeting support for assigned projects
  • Supported accounting team with day-to-day office support for electronic filings, document management and records archiving
  • Helped controller prepare monthly and yearly closings based on GAAP standards and applicable legal requirements
  • Coordinated accounts receivable collections efforts by reaching out to customers with overdue payments
  • Reconciled bank accounts on monthly basis to ensure accuracy of financial records
  • Added in new charges and payments, reconciled information, and traced discrepancies
  • Posted hours, salaries and withholdings for employees in support of accurate and timely payroll
  • Efficiently entered 75-100 invoices daily.

Studio Manager

ABC Blind & Drapery
Austin
07.2021 - 08.2022
  • Multitasked effectively to handle administrative, operational and customer issues for multiple upcoming events
  • Entered all orders in different database systems and accurate payment processing
  • Pleasantly welcomed visitors, answered phone calls and maintained front desk
  • Supported office operations, managed client correspondence, tracked records and handled internal communications
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy
  • Championed new policies and regulations to minimize production errors and incidents
  • Improved office efficiency, managing client correspondence, record tracking, and data communications
  • Scheduled appointments for team and maintained data when updating the calendar
  • Resolved issues quickly and escalated critical problems immediately
  • Provided product shipment logistical support and quality control
  • Investigated customer complaints, identifying and changing processes to remove faults
  • Kept studio current with design choices and operational trends for maximum business success

Server

Hurricanes
Round Rock
02.2018 - 02.2021
  • Managed orders and payments with POS system
  • Practiced safe alcohol service procedures, checking identification, and monitoring guests for overconsumption.
  • Followed up with customers to check on food, drinks and requests
  • Increased bill totals by suggesting drinks, desserts and other add-on purchases
  • Shared menus and information about daily specials
  • Satisfied customers with fast, friendly food service
  • Trained new server hires on proper protocols and procedures followed at establishment

Server

Urban
Round Rock
09.2016 - 01.2019
  • Explained details for new menu items and daily specials
  • Listened to guest needs and responded promptly for personalized service
  • Took accurate notes detailing customer orders
  • Trained new servers in company policies, guest service standards and best practices
  • Delivered food and beverages promptly to customers
  • Coordinated with host/hostess staff when seating large groups or organizing reservations effectively
  • Processed cash, credit card, and gift card transactions securely using POS software

Salesperson Ladies Shoes

Macy's Lakeline
11.2014 - 10.2016
  • Answer customer questions, address problems and complaints in person and via phone
  • Opening and closing duties which includes counting cash drawers and making deposits
  • Help customers select shoes that best fit their personal needs
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
  • Built and maintained effective relationships with peers and upper management
  • Overcame objections with successful product demonstrations and persuasive communication skills
  • Highlighted products with creative and engaging merchandise displays

Office Manager

Red Express Pallet
Waco
03.2006 - 07.2014
  • Fielded questions from staff, customers and vendors using phone and email
  • Placed orders, monitored usage and coordinated stocking to control office supplies
  • Generated reports to inform leadership of profits, operations and other key metrics
  • Reconciled accounts and managed documents to facilitate office operations
  • Processed payroll for all employees, including calculating overtime pay
  • Handled confidential information with discretion, including sensitive HR matters
  • Negotiated contracts with vendors to secure favorable pricing for office equipment and supplies
  • Kept paperwork updated with internal standards and legal requirements
  • Coordinated accounts receivable collections efforts by reaching out to customers with overdue payments
  • Reconciled bank accounts on monthly basis to ensure accuracy of financial records
  • Added in new charges and payments, reconciled information, and traced discrepancies
  • Posted hours, salaries and withholdings for employees in support of accurate and timely payroll

Buyer

Canine Commissary
Garland
01.1998 - 12.2006
  • Made optimal buying decisions, regularly researching new trends and industry advances
  • Maintained ideal inventory levels, actively reviewing stock against sales ratios
  • Achieved favorable pricing, quality and quantity with diligent vendor relationship management
  • Planned and executed purchase order creation, cost verification and database maintenance
  • Coordinated product returns or exchanges due to defects or incorrect shipments
  • Resolved invoice discrepancies by working closely with accounting department and vendors
  • Presented new merchandise lines to staff members during sales meetings and demonstrated feature benefits for each product
  • Managed distribution of goods to outlets, overseeing logistics and display setup

Skills

  • AR/AP
  • Payroll
  • Account Reconciliations
  • Quickbooks
  • Peachtree
  • Sage
  • OneDrive
  • Service Titan
  • Orion
  • Multi-Task Strength
  • Strong Organizational Skills
  • Order entry
  • Customer Service

Timeline

Counter Server

Artipasta
01.2024 - Current

Catering Server

Peached Tortilla
09.2023 - 04.2024

Jr. Accountant

Greenleaf A/C & Plumbing
10.2022 - 09.2023

Studio Manager

ABC Blind & Drapery
07.2021 - 08.2022

Server

Hurricanes
02.2018 - 02.2021

Server

Urban
09.2016 - 01.2019

Salesperson Ladies Shoes

Macy's Lakeline
11.2014 - 10.2016

Office Manager

Red Express Pallet
03.2006 - 07.2014

Buyer

Canine Commissary
01.1998 - 12.2006

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MIKKI GRIME