Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and superior customer service skills to enhance client engagement and increase revenue.
• As member of Leadership Team, in conjunction with Educator Support Team, was responsible for Substitute Department Field Staff in assisting and supporting field staff employees in their efforts to carry out their job responsibilities
• Conducted in-person and virtual interviews with potential candidates
• Reviewed and screened resumes and applications for experience/education/licensure
• Attended recruitment events to recruit qualified candidates
• Frequent communication with hiring parties to find qualified candidates for hire
• Created virtual professional candidate portfolios for hiring parties
• Facilitated virtual orientation for up to 50 employees bi-weekly
• Created manuals for new employees explaining correct procedures for using applicant tracking system
• Created and facilitated in-person and virtual professional development courses for employees
• Adapted training methods and instructional materials to enhance training experience