Mikkia Lewis
Johns Creek,GA
Summary
Results-driven Human Resources Business Partner skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Business Partner
Dematic
07.2022 - 01.2024
- Partnered with senior leadership and frontline managers to provide strategic advisement for talent reviews, goal setting, compensation planning, and professional development planning.
- Engagement champion, leading the North America strategy, rolling out the annual survey, and reduced turnover rates by developing comprehensive employee retention programs.
- Project managed the elimination of the exempt overtime policy to ensure equitable pay for engineers, reduce the over reliance and turnover of professionals, promote work/life balance, and to drive positive behaviors amongst associates.
- Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
- Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues.
Human Resources Generalist
Northwest Exterminating
01.2021 - 04.2022
- Counsel managers through grievance, disciplinary, and performance issues and leading investigations when necessary
- Led necessary management trainings on sexual harassment, discrimination, safety, and policy implementation, ensuring accurate and timely reporting of incidences for immediate intervention and resolve
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisions.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
Recruiting Coordinator
Berry Wehmiller Design Group
02.2020 - 07.2020
- Maintained people data across HR systems applying the highest level of confidentiality regarding candidate records
- Led the complete on-boarding activities for new team members from the offer acceptances to orientation
- Monitored recruiting goals and progress related to recruiting, on-boarding, turnover, and retention to provide monthly metrics report
- Analyzed turnover to identify trends and assist in retention strategies.
- Operated and maintained applicant tracking and candidate management systems.
- Collaborated with other departments to develop targeted outreach efforts for underrepresented groups in the hiring pool.
- Assisted in the development and implementation of a college recruitment program, fostering relationships with top universities and attracting high-potential graduates.
Human Resources Generalist
Walden Security
08.2019 - 02.2020
- Managed open enrollment, benefit implementation, and insurance documentation for employees.
- Facilitated criminal background check process for new hires.
- Improved operational processes resulting in productivity increase in HR department.
- Fielded employee inquiries related to insurance, vacation, sick leave and employee assistance.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
Human Resources Assistant
The Rainmaker Group
12.2015 - 08.2019
- Prepared and distributed employee information, policy and procedural manuals and other communications
- Provided people focused administrative support to the Operations Department
- Completed background checks and employment verifications.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Education
Bachelor of Arts - Political Science
Fort Valley State University
Fort Valley, GA05.2011
Master of Business Administration - HR Leadership
Clayton State University
Morrow12.2024
Skills
- Performance Optimization
- HR Analytics
- Improving Organizational Standards
- Policy Implementation
- Diversity and Inclusion
- Cross-Functional Collaboration
- Workforce Planning
- Employee relations
- Conflict Resolution
- Performance Appraisals
Certification
- SHRM-CP/ Society of Human Resources
- Diversity, Equity, & Inclusion/ University of South Florida
- Notary Public/ Fulton County, GA
Timeline
HR Business Partner
Dematic
07.2022 - 01.2024
Human Resources Generalist
Northwest Exterminating
01.2021 - 04.2022
Recruiting Coordinator
Berry Wehmiller Design Group
02.2020 - 07.2020
Human Resources Generalist
Walden Security
08.2019 - 02.2020
Human Resources Assistant
The Rainmaker Group
12.2015 - 08.2019
Bachelor of Arts - Political Science
Fort Valley State University
Master of Business Administration - HR Leadership
Clayton State University
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