Mikkia Miller
Summary
I think jack of many trades would describe my work experience. I am a very hard worker and quick learner and enjoy the challenge of acquiring new skills.
Overview
16
16
years of professional experience
Work History
Laborer / Painter
WIRC - Western Industrial Resources Corporation
10.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Maintained abrasive blasting equipment and performed minor repairs.
Internet Sales
Superstition Harley-Davidson
01.2023 - 05.2023
- Utilized social media platforms and online marketing techniques to promote products and drive online sales.
- Responded promptly to customer inquiries and provided exceptional customer service through various online channels.
Laborer / Quality Control
Prime Midstream Services, LLC
06.2022 - 01.2023
- Conducted routine quality control inspections on finished products to ensure compliance with company standards
- Monitored and documented all quality control data and reported any deviations to the appropriate personnel
Laborer
Flatland Energy, LLC
03.2022 - 06.2022
- Safely operated various hand and power tools to complete assigned tasks on construction sites
- Assisted with loading and unloading materials, ensuring timely and efficient completion of projects
- Followed instructions from supervisors and worked effectively as part of a team to accomplish daily goals
- Demonstrated physical stamina and ability to perform strenuous tasks for extended periods of time
Laborer
Aqua Transfer & Energy Services LLC
11.2021 - 03.2022
- Assisted in the construction of new and existing pipelines by preparing materials, digging trenches, and cleaning up job sites
- Operated and maintained various hand and power tools, such as hammers, saws, and drills, to complete tasks efficiently
- Loaded and unloaded trucks with materials and equipment to ensure timely delivery to work sites
- Followed safety protocols and procedures to prevent accidents and mitigate risks on the job
Laborer
Mears Group, Inc.
07.2021 - 11.2021
- Physically fit and capable of performing strenuous tasks such as lifting heavy objects, digging trenches, and operating power tools
- Knowledgeable in safety protocols and procedures to ensure a secure work environment for self and team members
- Effective communicator and team player, able to collaborate with colleagues and supervisors to accomplish project goals on time
Deliverer
Amazon
11.2020 - 11.2021
- Safely and efficiently deliver packages and parcels to residential and commercial addresses within designated routes
- Provide exceptional customer service by ensuring on-time deliveries and responding to inquiries or concerns in a professional manner
Deliverer
DoorDash
11.2020 - 11.2021
- Safely and efficiently deliver orders to residential and commercial locations within designated time frames
- Maintain excellent customer service by ensuring accurate and courteous delivery interactions
Collections Specialist
Vivint
11.2020 - 07.2021
- Effectively communicated with customers to negotiate payment plans and resolve overdue account issues
- Reviewed aging reports and prioritized collection efforts based on delinquency levels
- Utilized collection software to accurately document interactions and update account information
- Collaborated with sales and customer service teams to identify potential issues and solutions to prevent future delinquencies
- Met and exceeded monthly collection goals while maintaining a high level of customer satisfaction
Route Manager
Orkin
01.2020 - 11.2020
- Developed and implemented efficient daily routes for drivers
- Conducted regular performance evaluations of drivers and provided necessary training to improve customer service and productivity
- Utilized GPS tracking systems and route optimization software to monitor fleet activity and make real-time adjustments to improve efficiency
Substitute Teacher
Bayfield School District
09.2019 - 09.2020
- Implemented lesson plans for various subjects and grade levels in accordance with school curriculum
- Maintained a positive and structured classroom environment to support students' learning and development
- Adapted teaching strategies to meet the diverse needs of students and accommodate different learning styles
- Communicated effectively with school staff, parents, and students to ensure a smooth transition between regular teachers and substitutes
- Utilized classroom management techniques to address behavior issues and foster a respectful and inclusive classroom community
Lead Bartender / Manager
The Rusty Shovel Saloon
11.2017 - 12.2019
- Supervised a team of 10+ bartenders and servers, providing training on cocktail recipes, customer service techniques, and cash handling procedures
- Managed bar inventory and ordering, ensuring adequate stock levels while minimizing waste and reducing costs.
- Developed and implemented new drink menus and promotions
- Resolved customer concerns and complaints in a timely and professional manner, resulting in high customer satisfaction ratings
Finance and Title Agent
Fun Center Cycles
03.2017 - 05.2018
- Conducted financial analysis and due diligence to assess risk and provide recommendations for lending decisions
- Assisted in the preparation of closing documents and funding packages to finalize transactions in accordance with industry standards and best practices
Front Desk Representative
UFC GYM
01.2017 - 03.2017
- Greeted and assisted guests in a professional and friendly manner at the front desk, providing information and answering inquiries
- Managed incoming phone calls, directed calls to appropriate departments, and took accurate messages when necessary
- Checked guests in and out efficiently, processed payments, and handled guest requests promptly
- Maintained a tidy and organized front desk area, including stocking supplies and keeping the lobby clean
Nanny
Care.com
05.2016 - 03.2017
- Provided loving and attentive care for children ranging in age from infant to school age while following parents' specific instructions and routines
- Engaged children in age-appropriate activities, games, and crafts to promote cognitive, social, and physical development
- Prepared nutritious meals and snacks for children, taking into consideration any dietary restrictions or allergies
- Maintained a safe and clean environment for the children, including light housekeeping duties such as tidying up toys and washing dishes
- Communicated regularly with parents to provide updates on children's progress, behavior, and daily activities
VIP Representative
Rio All-Suite Hotel & Casino Las Vegas
06.2016 - 12.2016
- Managed relationships with high-profile clients, ensuring exceptional service and satisfaction
- Acted as the main point of contact for VIP clients, handling inquiries, requests, and resolutions in a timely manner
- Conducted regular follow-ups and maintained strong communication to enhance customer loyalty and retention
Office Manager
Underground Diesel Performance
05.2016 - 12.2016
- Managed incoming and outgoing correspondence, including phone calls, emails, and faxes
- Organized and maintained office filing systems, ensuring easy access to important documents
- Scheduled appointments, meetings, and travel arrangements for office staff
- Assisted with basic accounting duties, such as processing invoices and maintaining budget spreadsheets
- Coordinated office events and helped with preparations, such as ordering supplies and setting up meeting rooms
Pump Technician
Independent Pump and Systems Management LLC
10.2011 - 05.2016
- Perform routine maintenance and repair of various types of pumps, including centrifugal pumps, diaphragm pumps, and gear pumps
- Conduct troubleshooting and diagnostic testing to identify issues and recommend solutions for optimal pump performance
- Install new pumps and components according to specifications and guidelines, ensuring proper functioning
- Maintain detailed records of pump maintenance activities, equipment history, and inventory levels to ensure efficient operations
Exterminator
Larry's Pest Control
04.2011 - 08.2011
- Conducted thorough inspections to identify pest infestations and determine appropriate treatment methods
- Applied pesticides and traps in a safe and effective manner to eliminate pests and prevent future infestations
- Educated customers on pest prevention techniques and recommended maintenance practices
- Maintained accurate records of services rendered and reported findings to management
Puller
Sylvan Learning
11.2010 - 04.2011
- Efficiently pulled and retrieved items from shelves based on pick tickets from teachers.
Sales Associate
Ale'Bre
01.2008 - 11.2010
- Demonstrated ability to meet and exceed sales targets by utilizing effective sales strategies and building rapport with customers
- Proficient in using POS systems to process sales transactions accurately and efficiently
- Skilled in product knowledge and able to provide expert advice to customers on product features and benefits
- Strong communication and interpersonal skills to effectively engage with customers and address their needs
- Proven track record of working collaboratively with team members to create a positive and productive work environment
Education
Cosmetology/Cosmetologist - General
San Juan College
05.2011
High School -
Piedra Vista High School
05.2011
Skills
- Consistent Performer
- Adaptable Learner
- Acquiring new skills
- Engaged Listening Skills
- Customer service
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Achievement Focused
- Cold Calling
- Accurate Cash Transactions
- Calendar Management
Timeline
Laborer / Painter
WIRC - Western Industrial Resources Corporation
10.2023 - 12.2023
Internet Sales
Superstition Harley-Davidson
01.2023 - 05.2023
Laborer / Quality Control
Prime Midstream Services, LLC
06.2022 - 01.2023
Laborer
Flatland Energy, LLC
03.2022 - 06.2022
Laborer
Aqua Transfer & Energy Services LLC
11.2021 - 03.2022
Laborer
Mears Group, Inc.
07.2021 - 11.2021
Deliverer
Amazon
11.2020 - 11.2021
Deliverer
DoorDash
11.2020 - 11.2021
Collections Specialist
Vivint
11.2020 - 07.2021
Route Manager
Orkin
01.2020 - 11.2020
Substitute Teacher
Bayfield School District
09.2019 - 09.2020
Lead Bartender / Manager
The Rusty Shovel Saloon
11.2017 - 12.2019
Finance and Title Agent
Fun Center Cycles
03.2017 - 05.2018
Front Desk Representative
UFC GYM
01.2017 - 03.2017
VIP Representative
Rio All-Suite Hotel & Casino Las Vegas
06.2016 - 12.2016
Nanny
Care.com
05.2016 - 03.2017
Office Manager
Underground Diesel Performance
05.2016 - 12.2016
Pump Technician
Independent Pump and Systems Management LLC
10.2011 - 05.2016
Exterminator
Larry's Pest Control
04.2011 - 08.2011
Puller
Sylvan Learning
11.2010 - 04.2011
Sales Associate
Ale'Bre
01.2008 - 11.2010
High School -
Piedra Vista High School
Cosmetology/Cosmetologist - General
San Juan College
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