Summary
Overview
Work History
Education
Skills
Timeline
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MIKO SWAIN

Loganville,Ga.

Summary

Performance-driven and resolute Operations Clerk with 3+ years of experience in monitoring and improving all daily business operations. Mantain multiple clerical tasks, and providing excellent support to customers. Experience with a strong determination to perform magnificent work and important ability to perform well independently or in a team. Organized Clerk with background in managing clerical tasks ranging from record keeping to office management. Known for precision in handling correspondence, coordinating documents and organizing office systems. Strengths include problem-solving skills, strong multitasking abilities, and proficient communication. Significant contribution made in streamlining processes and enhancing efficiency of work-flow in previous roles.

Overview

15
15
years of professional experience

Work History

Admisitrative Assistant / Operation Clerk

Publix Super Markets
Dacula, GA
08.2021 - 05.2025
  • Managed various administrative duties and ensured sales efficiency through collaboration with planners.
  • Processed payments, maintained confidential records, and ordered office supplies using SAP software.
  • Responded to emails and phone messages, fostering professional relationships with suppliers.
  • Monitored daily operations and implemented improvements for enhanced efficiency.
  • Filed documents according to procedures and processed data accurately.
  • Fulfilled customer orders, maintaining precise inventory levels and stock organization.
  • Trained new employees on operational procedures, enhancing team performance.
  • Coordinated incoming shipments, managing schedules to ensure timely deliveries.
  • Maintained accurate records for incoming and outgoing shipments.
  • Trained new staff on company policies and procedures.
  • Handled administrative tasks including filing and data entry efficiently.
  • Coordinated logistics operations between suppliers and distribution centers for timely delivery.
  • Analyzed supply chain processes to identify inefficiencies and improve performance.
  • Created reports on inventory levels, delivery times, transport costs, and performance metrics.

Environmental Worker

Publix Super Markets
08.2017 - 08.2021
  • Maintain a safe & sanitary environment in Publix Warehouse in assign area ESL.
  • Perform cleaning & disinfecting throughout Publix Dairy Milk Plant.
  • Practice good GMP, keep storage area clean, well shocked.

Deli Clerk

Publix Super Markets
Loganville
06.2016 - 08.2017
  • Assists shoppers at the deli counter by recommending foods, providing samples of meats and cheeses.
  • Provided excellent customer service to customers at the deli and meat counters.
  • Assisted in the ongoing process of keeping the work areas clean.

Assistant Administrative / Receptionist / Recruiter Assistant

Perfetta
Duluth, GA
10.2010 - 08.2013
  • Greet visitors warmly and make sure they were comfortable. Along with Daily duties managing and creating spreadsheets and assist with overflow from administrative duties.
  • Manage calls from agents calling in sick, or on leave of absence, provide agent with fingerprint access to facility, hand out employee application, schedule meetings and perform daily basic bookkeeping, filing, and clerical duties, send email and faxes.
  • Provide an effective communication skill, data entry skills, and customer service representative skills.
  • Performed arranged and coordination schedules for applicant that were looking for employment.
  • Analyze and evaluate customer research, market conditions, competitor data.
  • Scheduled appointments and maintained calendars for staff members.
  • Organized incoming and outgoing mail with attention to detail.
  • Maintained office supplies inventory and placed orders when necessary.
  • Prepared meeting rooms by setting up equipment and materials.
  • Assisted in coordinating company events and employee activities.
  • Provided administrative support to staff members.
  • Greeted and welcomed clients in a professional manner.
  • Prepared agendas for meetings with appropriate supporting documentation such as minutes of previous meetings or action items lists.
  • Created documents, spreadsheets, presentations, reports, and other materials as needed.
  • Compiled statistical reports utilizing computer software programs such as Excel or Access.

Education

Master of Law Studies -

Liberty University
08.2017

Bachelor of Paralegal Studies -

Liberty University
06.2016

Associates Of Paralegal -

Gwinnett College
05.2013

Associates Of Accounting -

Gwinnett College
05.2013

Skills

  • MS Office
  • Data Entry
  • Typing
  • Time management
  • Organization
  • Interpersonal Skills
  • Communications
  • Detail Oriented
  • Conflict Resolution
  • Client Relations
  • Team Spirit
  • Adaptability
  • Accounting Reports
  • Payroll Processing
  • Lodging
  • Checks & Balances
  • Bookkeeping
  • Clerical duties
  • Communication skills
  • Logistics coordination
  • Customer service
  • Inventory management
  • SAP software
  • Data entry
  • Problem solving
  • Supply ordering
  • Scanning and copying
  • Records retrieval
  • Document management
  • Meeting coordination
  • Mail processing
  • Quality management
  • Correspondence writing
  • Verbal and writing communication
  • Telephone etiquette
  • Schedule and calendar management

Timeline

Admisitrative Assistant / Operation Clerk

Publix Super Markets
08.2021 - 05.2025

Environmental Worker

Publix Super Markets
08.2017 - 08.2021

Deli Clerk

Publix Super Markets
06.2016 - 08.2017

Assistant Administrative / Receptionist / Recruiter Assistant

Perfetta
10.2010 - 08.2013

Master of Law Studies -

Liberty University

Bachelor of Paralegal Studies -

Liberty University

Associates Of Paralegal -

Gwinnett College

Associates Of Accounting -

Gwinnett College

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MIKO SWAIN