Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miko Zheng

Edison

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

1
1
year of professional experience

Work History

Barista

Gongcha
Edison
07.2023 - 09.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Education

Bachelor of Arts - Marketing

Rutgers University
New Brunswick, NJ
05-2027

High School Diploma -

Torrance High School
Torrance, CA
06-2023

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Team Leadership

Languages

Japanese
Native or Bilingual

Timeline

Barista

Gongcha
07.2023 - 09.2024

Bachelor of Arts - Marketing

Rutgers University

High School Diploma -

Torrance High School

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Miko Zheng