Mikylah Jackson
Nursing Assistant
Primos,PA
Summary
Dedicated Nursing Assistant with a proven track record at DuPont Hospital for Children, enhancing patient satisfaction and safety. Expert in electronic charting and compassionate care, I significantly contributed to team efforts and patient support. Skilled in vital sign monitoring and personal hygiene support, I consistently exceeded employer expectations through quality assurance and reliable teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nursing Assistant
DuPont Hospital for Children
07.2023 - Current
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Documented care actions by completing records and logs in medical software system.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Interacted with child welfare personnel and social workers in cases involving concerns about overall well-being.
- Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
- Evaluated patient histories, complaints, and current symptoms.
Customer Service Associate
Wawa Food Markets
05.2021 - 07.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Met customer service goals and exceeded customer expectations.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Bachelor of Science - Pediatric Nursing
Neumann University
Aston Mills, PA06-2027
High School Diploma -
Monsignor Bonner Archbishop Prendergast
Drexel Hill, PA06-2023
High School Diploma -
Delaware County Technical High School
Folcroft, PA05-2023
Skills
- Call light response
- Monitoring fluids
- Medical record tracking
- Personal hygiene support
- Vital sign monitoring
- Patient care and safety
- Recording vital signs
- Patient mobility support
- Quality assurance
- Electronic charting
- Basic life support
- HIPAA
- EMR/EHR
- Compassionate
- Reliable Team Player
Certification
- BLS - Basic Life Support
- Registered Medical Assistant (RMA) - American Medical Technologists for those who perform some medical assistant duties.
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
- Pediatric Advanced Life Support (PALS) - American Heart Association.
Timeline
Nursing Assistant
DuPont Hospital for Children
07.2023 - Current
Customer Service Associate
Wawa Food Markets
05.2021 - 07.2023
Bachelor of Science - Pediatric Nursing
Neumann University
High School Diploma -
Monsignor Bonner Archbishop Prendergast
High School Diploma -
Delaware County Technical High School
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