Mikyla Jo Herman
MN
Summary
Proactive and detail-oriented professional with a proven track record at St. Cloud State University Library, excelling in organizational skills and administrative support. Demonstrated ability to multitask and prioritize effectively, enhancing team efficiency and service delivery. Skilled in document digitization and customer service, I am committed to achieving excellence and supporting team objectives.
Overview
5
5
years of professional experience
Work History
STUDENT WORKER
St. Cloud State University Library
St. Cloud, MN
08.2022 - Current
- Efficiently manage library resources, assist patrons in locating materials, and maintain a clean, organized workspace for optimal service delivery.
- Guide patrons through complex library systems, addressing inquiries with patience and expertise to facilitate successful research endeavors.
Receptionist
Forest River Rv by Camping world
Forest Lake, MN
05.2024 - 07.2024
- Worked as front desk receptionist, answering calls, directing customers, assigning walk-in clients.
- Managed front desk operations, efficiently handling customer inquiries and directing walk-in clients
- Managed incoming calls, ensuring accurate message relay, and maintaining a welcoming atmosphere for all visitors.
CREW MEMBER
Culvers Franchising System
Forest Lake, MN
05.2020 - 07.2023
- Delivered exceptional customer service, ensuring prompt and accurate order fulfillment. Maintained a clean and organized work environment, contributing to team efficiency.
- Collaborated with team members to handle high-volume periods effectively.
- Coordinated with team members during peak hours, ensuring seamless service delivery. Actively participated in front-of-house operations, supporting management initiatives.
ACCOUNTING INTERN
Rosenbauer of America
Wyoming, MN
05.2022 - 08.2022
- Optimized office workflows through systematic filing and sorting, contributing to improved productivity and accuracy in financial record-keeping.
- Meticulously managed document digitization, ensuring precise and accessible financial records
Education
Some College (No Degree) - General Business
St. Cloud State University
St. Cloud, MNSkills
- Willingness to learn
- Multitasking and prioritization
- Organization skills
- Administrative support
- Punctual and reliable
- Team support
Timeline
Receptionist
Forest River Rv by Camping world
05.2024 - 07.2024
STUDENT WORKER
St. Cloud State University Library
08.2022 - Current
ACCOUNTING INTERN
Rosenbauer of America
05.2022 - 08.2022
CREW MEMBER
Culvers Franchising System
05.2020 - 07.2023
Some College (No Degree) - General Business
St. Cloud State University
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