Mila Fernandez
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mAstering new skills. Hardworking employee with customer service, multitAsking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. As far as my academics i am responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
with solid background in fast-paced environments. Consistently ensured efficient service and customer satisfaction while supporting kitchen staff. Demonstrated strong multitasking abilities and effective communication skills.
Professional with experience in food service industry, prepared for this role. Strong focus on team collaboration, flexibility, and achieving results. Reliable in fast-paced environments, skilled in communication, multitasking, and customer service. Known for maintaining high standards and adapting to changing needs effortlessly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Runner
Chili's
07.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Engaged in suggestive selling and other sales techniques.
- Assisted customers with carry-out service.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted wait staff with timely food delivery and guest requests.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
Lifeguard
San Antonio Pool Management
05.2023 - 08.2024
- Monitored swimmers to ensure safety in the pool area.
- Enforced all safety regulations and posted rules for patrons.
- Watched over swimmers to respond quickly to distress situations.
- Performed emergency rescues when necessary.
- Maintained neat and clean pool area and clean water.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Performed regular cleaning and maintenance of pool equipment.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
- Responded quickly to medical emergencies in the pool area.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Cleaned, brushed and vacuumed pool to keep clean.
- Used training and medical supplies to examine injured people and administer first aid.
- Filled out incident and accident reports and submitted to supervisor.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Observed sections of assigned water zone of responsibility.
- Adhered strictly to emergency action plans.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Prepared detailed incident reports following accidents or other incidents.
- Educated patrons about safe swimming practices through public announcements.
- Inspected rescue tubes and buoys regularly to ensure they are in good condition.
- Recognized swimmers in need of assistance and acted quickly.
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Monitored surrounding environment constantly to watch for potential risks.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
- Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
- Examined recreational equipment for signs of damage and potential safety risks.
- Checked chemical level of pool before lesson commencement and notified maintenance department of issues.
- Helped and instructed patrons using heavy and potentially risky recreational equipment.
- Provided waivers and other safety documents for patrons to sign for legal guidelines.
Girls Basketball Manager
Brennan High School
10.2021 - 10.2023
- Prepared post-game summaries highlighting key plays from each contest.
- Assisted in scouting opponents prior to matchups by gathering film footage or statistical information.
- Maintained inventory of all basketball gear such as uniforms, shoes, balls.
- Maintained accurate records of player attendance at practices and games.
- Facilitated communication between coaches, players, parents, administration staff.
- Ensured that all safety protocols were followed during practice sessions and games.
- Created detailed reports on team performance throughout the season.
- Operated score board during games to keep accurate counts of baskets and penalties.
- Distributed uniforms, gear and rosters to team members each season.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Cleaned equipment and areas of amusement parks, cruise ships or other recreational facilities.
Vacation Bible School Leader
San Juan Del Rio Caltholic School
06.2021 - 07.2021
- Planned and led children in activities and structured game times, prayer, storytelling and creative Bible teaching.
- Supervised children and young volunteers to verify access to safe, secure and non-threatening space for learning and worship and continued care until released to guardian.
- Greeted parents and children each day of vacation Bible school upon arrival, administered pick-up authorization notes, signout sheets, and attendance keeping.
- Assisted with learning centers, crafts, memory verse work and Bible reading.
- Kept program areas well organized and free from clutter and cleaned and straightened areas at end of program with help from students.
- Identified each student's talents, skills and interests and affirmed students and offered ideas on how to continue developing strengths.
- Led games, crafts, and other fun activities during Vacation Bible School time.
- Assisted with organizing and setting up activities for Vacation Bible School.
- Collaborated with other leaders on ideas for improving the overall quality of the program's teaching methods.
- Encouraged children to participate in group discussions about bible lessons and stories.
- Created a welcoming environment for children to feel comfortable attending Vacation Bible School.
- Organized small groups of children to ensure everyone had an opportunity to participate in Vacation Bible School activities.
- Maintained an orderly classroom environment throughout the duration of Vacation Bible School sessions.
- Supervised the safety of all children while they were participating in Vacation Bible School activities.
- Gathered materials needed for each day's activity at Vacation Bible School.
- Prepared snacks and drinks for students at mid-day break during Vacation Bible School sessions.
- Developed lesson plans in accordance with curricula and core church beliefs.
- Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
Education
High School Diploma -
Brennan High School
San Antonio, TX06.2025
Skills
- Strong Client Relations
- Policy Management
- Team Collaboration
- Technical Skills
- Community Relations
- Safety Standards
- Supply Management
- Transportation Coordination
- Facility Maintenance
- Cleaning and Sanitizing
- Safety Awareness
- Organizational Skills
- Quick learner
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Sense of urgency
- Flexible schedule
- Cleaning and sanitizing
- Safe food handling
- Relationship building
- Meal delivery
- Heavy lifting
- Safety awareness
- Food safety
- Order verification
- Kitchen communication
- Valid Driver's license
- Foodservice
- Health and safety
Certification
- First aid
- Cpr
- Stop the Bleed
Education and Training
true,other
Timeline
Food Runner
Chili's
07.2024 - Current
Lifeguard
San Antonio Pool Management
05.2023 - 08.2024
Girls Basketball Manager
Brennan High School
10.2021 - 10.2023
Vacation Bible School Leader
San Juan Del Rio Caltholic School
06.2021 - 07.2021
High School Diploma -
Brennan High School
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