Summary
Overview
Work History
Education
Skills
Timeline
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Mila Garcia

Upland,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Server

Brandons Dinner
01.2022 - 11.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.

Small Business Owner (Crafts by Mila LLC.)

Self-employeed
03.2019 - 01.2022
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.

Room Service Team Member

Riverside Community Hospital
10.2017 - 02.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Delivered and picked up food trays from patient's rooms promptly.

Barista

Starbucks
10.2015 - 08.2016
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

No Degree - Early Childhood Education

Riverside City College
Riverside, CA

High School Diploma -

Ramona High School
Riverside, CA
06.2012

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Safe Food Handling
  • Reliable and Responsible
  • Warm and Friendly

Timeline

Server

Brandons Dinner
01.2022 - 11.2022

Small Business Owner (Crafts by Mila LLC.)

Self-employeed
03.2019 - 01.2022

Room Service Team Member

Riverside Community Hospital
10.2017 - 02.2019

Barista

Starbucks
10.2015 - 08.2016

No Degree - Early Childhood Education

Riverside City College

High School Diploma -

Ramona High School

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Mila Garcia