Mila Hesse
New Rochelle
Summary
Biology graduate with three years of experience in clinical research, laboratory research, and hospital based patient care. NHA-certified in Phlebotomy and EKG with extensive experience in patient interaction, clinical communication, and data collection. Actively preparing for medical school through continued clinical and research involvement.
Overview
6
6
years of professional experience
Work History
Patient Care Associate
Albany Medical Center Hospital
Albany, NY
01.2026 - Current
- Provide patient care including ADLs, hygiene, feeding, toileting, mobility assistance, and emotional support for high-acuity and immobilized patients.
- Perform and document vital signs every 4 hours (including glucometer readings), telemetry monitoring, post-operative drainage assessment, and accurate Epic charting.
- Assist with post-operative care, patient transport, and safe transfers using Hoyer lifts, walkers, gait belts, and bed/chair alarms
- Deliver advanced bedside care including Foley catheter care, PureWick placement (male and female), incontinence management, pressure-injury prevention, and contact precautions
- Serve as first point of contact via call bells; communicate patient status, medication concerns, and acute issues to nurses and physicians, completing shift hand-off reports
- Manage aggressive, suicidal, and noncompliant patients through de-escalation, safety sits, and restraint application when indicated
- Maintain patient rooms and unit supply stock; ensure infection control, safety compliance, and readiness of equipment
- Completed intensive training in patient safety, infection control, suicide precautions, and crisis management; BLS/CPR certified (AHA)
LABORATORY RESEARCH INTERNSHIP
The Margolis Laboratory (NYU)
New York, NY
05.2024 - 02.2025
- Proficient in dissecting mice and collecting tissue samples from the colon, ileum, and small intestine.
- Practice in pinning tissues and peeling off the myenteric plexus, submucosal layer, and muscles.
- Experienced in staining tissues with various primary and secondary antibodies for both peeled tissue samples and cross-sections.
- Skilled in imaging tissues using microscopes and the imaging software LASX.
- Adept at counting neurons in collected images using FIJI ImageJ.
- Capable of producing data and graphs from analyzed images.
- Skilled in preparation and splicing of cross-sectional tissues.
- Knowledgeable in RNA isolation as well as qPCR/PCR.
- Participated in numerous discussions, read various papers, presented, and wrote a summary about the science behind the P11 project.
TUTOR/TEACHER
Kumon of Chelsea
New York, NY
01.2023 - 12.2024
- Managed and provided personalized instruction for students simultaneously, including students with special needs.
- Nurtured students’ abilities to comprehend numbers, develop reading and writing skills, gain spelling proficiency, and understand phonics.
- Used Excel for data entry, comments, and progress tracking, ensuring accurate record-keeping and efficient student progress monitoring.
- Graded Math and English assignments up to calculus level and advanced reading comprehension, providing constructive feedback for continuous learning.
- Efficiently organized and filed for students’ classwork and homework for the upcoming week.
CLINICAL RESEARCH INTERNSHIP
NYU Children’s Health and Environmental Study (CHES)
New York, NY
06.2022 - 01.2023
- Utilized research tools like REDCap and Epic for effective experimental management.
- Equipped with PHS and CITI human subjects training.
- Experience with patient recruitment techniques, focusing on engaging pregnant women within the NYU OBGYN Manhattan and Brooklyn Campus.
- Sent emails and phone calls to patients for recruitment and reminders of visits.
- Experience in laboratory operations, including urine sample collection, sorting multiple urine and blood samples, and blood centrifugation.
- Observed visits for infants and children 1-5, and recorded vital body measurements for the study.
- Acquired proficiency in patient file organization, effective communication, and documentation, enhancing the efficiency of filing systems.
WAITRESS
Beachpoint Country Club
Mamaroneck, New York
05.2020 - 05.2022
- Provided customer service in a private beach club’s indoor dining area, ensuring a positive guest experience.
- Accurately took and entered orders into the POS system.
- Gained bar experience, including preparing and serving beverages.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Handled customer transactions, including calculating and preparing bills.
- Developed strong interpersonal and communication skills by addressing guest needs and resolving concern.
Education
Certified EKG Technician -
Medical Training Institute of New York
New York City08.2025
Certified Phlebotomy Technician - undefined
Medical Training Institute of New York
New York City07.2025
Bachelor of Arts - Biology
New York University
New York, NY12.2024
No Degree - Post-Baccalaurete Coursework
SUNY At Albany
Albany, New York, NY05-2025
Skills
- Phlebotomy
- EKG
- Patient Care
- Clinical Research
- Lab Techniques
- Data Interpretation
- Immunostaining
- Microscopy
- FIJI ImageJ
- REDCap
- Epic
- Excel
- R Programming
- Tutoring
- Team Collaboration
LANGUAGES
English (Native)
French (Novice)
Accomplishments
- Vice President of Communications, NYU Women’s Lacrosse
- Alpha Sigma Tau Member
- Brooklyn Treble Choir Member
- Performed at Carnegie Hall with New Rochelle High School Choir
- NYSSMA Vocal Ensemble participant
- Saxophone performance experience
Timeline
Patient Care Associate
Albany Medical Center Hospital
01.2026 - Current
LABORATORY RESEARCH INTERNSHIP
The Margolis Laboratory (NYU)
05.2024 - 02.2025
TUTOR/TEACHER
Kumon of Chelsea
01.2023 - 12.2024
CLINICAL RESEARCH INTERNSHIP
NYU Children’s Health and Environmental Study (CHES)
06.2022 - 01.2023
WAITRESS
Beachpoint Country Club
05.2020 - 05.2022
Certified Phlebotomy Technician - undefined
Medical Training Institute of New York
Certified EKG Technician -
Medical Training Institute of New York
Bachelor of Arts - Biology
New York University
No Degree - Post-Baccalaurete Coursework
SUNY At Albany