Mila Morell
Currently Receptionist/ Assistant
Rockford,IL
Summary
Im a hard worker who does balance mom life and work well. i enjoy learning new things. when working i tend to go into work mode tunnel and get most of the tasks assigned done.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
Work History
non-medical traveling caregiver
lucrumare inc DBA Comfort Keepers
Illinios and Wisconsin, IL
12.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for clients
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the clients personal space.
- Provided safe mobility support to help clients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Contributed to a positive atmosphere for clients by using effective communication and active listening skills.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
Receptionist /Assistant
Companion Animal Clinic
Loves Park, IL
09.2021 - 11.2023
- Managed multiple tasks and met time-sensitive deadlines.
- Managed multi-line telephone system and greeted claimants during office visits.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared and maintained master calendar, collecting and disseminating general information.
- Resolved customer problems and complaints.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered central telephone system and directed calls accordingly.
- Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
- Greeted numerous visitors, vendors and interview candidates.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled cash transactions and maintained sales and payments records.
- Maintained confidentiality of information regarding clients and company.
- Weighing Dog/Cat/Rabbit/Guinea Pig
- Assisting in Euthanasia with bagging and tagging and putting in freezer by self or with help.
- Lifting Dog/Cat/Rabbit/Guinea Pig on exam table
- Assisting in dental surgery by monitoring the animals breathing
- Holding Dog/Cat/Rabbit/Guinea Pig for Nail Trims.
- Making sure paper records charts are writing on for the visit.
- Finding Paper records by Last Name and then First name and Pets name in filling cabinet or filling boxes.
- Assisting by getting medicines refilled of record chart or Food off the record charts.
- Walking Dogs and Cleaning up Dog poop Afterwards
Worker/Maintenance
Morell Rentals LLC. 887 Brandy Bend Rd.
Roscoe , IL
08.2018 - 08.2021
- Performed general housekeeping and cleaning tasks.
- Maintained work areas by cleaning and straightening for maximum safety.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
- Lawn Care
- Book Keeping
- Painting
Worker/Assistant/Trainer
Extreme Cleaning Service -Richard Cooper
Rockford , IL
01.2005 - 05.2013
- Residential -Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
- Operated equipment and machinery safely to prevent accidents.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Assisted in training of new employees on company policies, procedures and processes.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Heavy duty Cleaning-Clean Ceiling Fans,Clean calcium off shower walls and faucets and Clean lime inside toilet. Clean Hot tubs. Clean Swimming pools so they can be closed. Clean raccoon poop out of horse arenas. Mop by hand on Bamboo floors.
- Industrial Cleaning-Cleaning dust off surfaces so workers can do their jobs. Clean floors so Workers can move more efficiently.
- Commerical Cleaning- Clean office units and take trash out , clean break room also refill coffee machine so that employers can have coffee. Clean for Landlords so its move in ready and clean moveouts so landlords can start there work on fixing the unit.
Food Service Worker
Wesley Willows-4141 N. Rockton Ave.
Rockford, IL
02.2000 - 04.2002
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Set up and broke down food service lines quickly to maintain service flow.
- Developed and maintained positive relationships with customers to enhance service.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Cleaned and organized kitchen, dining and service areas.
- Adjusted food preparation methods in accordance with customer requests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Utilized POS system to receive and process food and beverage orders.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Stored food in designated containers and storage areas to prevent spoilage.
- Monitored food quality and freshness throughout day.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- vacuuming dining room
- sweeping kitchen area
Education
High School Diploma -
Auburn High School - My 2nd Highschool
Rockford, IL 01.2001 - 06.2003
Skills
Telephone systems
Filing system management
Office organization
Visitor log management
Master calendar preparation
Office administration
Customer and client relations
Administrative support
Security awareness
Time management
Bookkeeping
Sorting and labeling
Scheduling
Organization skills
Work History
Non-medical Traveling Caregiver
Lucrumare Inc = DBA=Comfort Keepers
Illinios and Wisconsin, IL
12.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding.
- Maintained a safe and clean environment for clients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- housekeeping
- take them shopping
Timeline
non-medical traveling caregiver
lucrumare inc DBA Comfort Keepers
12.2023 - Current
Receptionist /Assistant
Companion Animal Clinic
09.2021 - 11.2023
Worker/Maintenance
Morell Rentals LLC. 887 Brandy Bend Rd.
08.2018 - 08.2021
Worker/Assistant/Trainer
Extreme Cleaning Service -Richard Cooper
01.2005 - 05.2013
High School Diploma -
Auburn High School - My 2nd Highschool
01.2001 - 06.2003
Food Service Worker
Wesley Willows-4141 N. Rockton Ave.
02.2000 - 04.2002