Mila Morell
Currently Receptionist/ Assistant
Machesney Park,Illinois
Summary
I was Currently Working 75 A week. I have my pay stubs to prove the
hours. I am a hard worker. I Can Work Overtime if needed on a
mon,weds,or friday. I like trying to solve challenges if needed. i am
a team person who does try to do team work. I enjoy a positive
frame of mind. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
Receptionist /Assistant
Companion Animal Clinic
Loves Park, IL
09.2021 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Managed multi-line telephone system and greeted claimants during office visits.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared and maintained master calendar, collecting and disseminating general information.
- Resolved customer problems and complaints.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered central telephone system and directed calls accordingly.
- Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
- Greeted numerous visitors, vendors and interview candidates.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled cash transactions and maintained sales and payments records.
- Maintained confidentiality of information regarding clients and company.
- Weighing Dog/Cat/Rabbit/Guinea Pig
- Assisting in Euthanasia with bagging and tagging and putting in freezer by self or with help.
- Lifting Dog/Cat/Rabbit/Guinea Pig on exam table
- Assisting in dental surgery by monitoring the animals breathing
- Holding Dog/Cat/Rabbit/Guinea Pig for Nail Trims.
- Making sure paper records charts are writing on for the visit.
- Finding Paper records by Last Name and then First name and Pets name in filling cabinet or filling boxes.
- Assisting by getting medicines refilled of record chart or Food off the record charts.
- Walking Dogs and Cleaning up Dog poop Afterwards
Worker/Maintenance
Morell Rentals LLC. 887 Brandy Bend Rd.
Roscoe , IL
08.2018 - 08.2021
- Performed general housekeeping and cleaning tasks.
- Maintained work areas by cleaning and straightening for maximum safety.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
- Lawn Care
- Book Keeping
- Painting
Worker/Assistant/Trainer
Extreme Cleaning Service -Richard Cooper
Rockford , IL
01.2005 - 05.2013
- Residential -Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
- Operated equipment and machinery safely to prevent accidents.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Assisted in training of new employees on company policies, procedures and processes.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Heavy duty Cleaning-Clean Ceiling Fans,Clean calcium off shower walls and faucets and Clean lime inside toilet. Clean Hot tubs. Clean Swimming pools so they can be closed. Clean raccoon poop out of horse arenas. Mop by hand on Bamboo floors.
- Industrial Cleaning-Cleaning dust off surfaces so workers can do their jobs. Clean floors so Workers can move more efficiently.
- Commerical Cleaning- Clean office units and take trash out , clean break room also refill coffee machine so that employers can have coffee. Clean for Landlords so its move in ready and clean moveouts so landlords can start there work on fixing the unit.
Food Service Worker
Wesley Willows-4141 N. Rockton Ave.
Rockford, IL
02.2000 - 04.2002
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Set up and broke down food service lines quickly to maintain service flow.
- Developed and maintained positive relationships with customers to enhance service.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Cleaned and organized kitchen, dining and service areas.
- Adjusted food preparation methods in accordance with customer requests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Utilized POS system to receive and process food and beverage orders.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Stored food in designated containers and storage areas to prevent spoilage.
- Monitored food quality and freshness throughout day.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- vacuuming dining room
- sweeping kitchen area
Education
High School Diploma -
Auburn High School - My 2nd Highschool
Rockford, IL 01.2001 - 06.2003
Skills
Telephone systems
undefinedTimeline
Receptionist /Assistant
Companion Animal Clinic
09.2021 - Current
Worker/Maintenance
Morell Rentals LLC. 887 Brandy Bend Rd.
08.2018 - 08.2021
Worker/Assistant/Trainer
Extreme Cleaning Service -Richard Cooper
01.2005 - 05.2013
High School Diploma -
Auburn High School - My 2nd Highschool
01.2001 - 06.2003
Food Service Worker
Wesley Willows-4141 N. Rockton Ave.
02.2000 - 04.2002
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