Milaan Metzger
Fairburn,United States
Summary
In life, I have always been passion driven. I have been passionate about school, maintaining my grades, and the extracurricular activities I dedicated my time to. Once I began my college career I gave it my all, but once I was given the opportunity to really think about what passion would carry me into adulthood, I knew the path I was on wasn't the best fit for me.
Finally, I realized I have always been involved in arts related activities, and music specifically has been the force guiding me through life. This thought brought me into my true passion that I'd suppressed. I do not know where I'll end up in this industry, but I know this is where my heart resides.
Overview
1
1
year of professional experience
Work History
Floor associate
Walmart Fulfillment Center
Atlanta, GA
07.2020 - 08.2020
- Online received, accounted for all products brought into the warehouse.
- Picked, filled online orders from outside customers.
- Restocked and replenished warehouse inventory.
Sales Administrator
Tropic Isle Living
Marietta, GA
11.2020 - 06.2021
- Data entry using QuickBooks, Shipbob, Shipstation and UPS databases.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Delivered top-notch customer service, answering calls, filing and processing claims for each call or email
- Collaborated with marketing department personnel to optimize strategic initiatives.
- Created purchase orders, invoices, and client account information spreadsheets using excel.
- Updated files electronically and physically.
- Filled in for various office personnel on an as needed basis.
- Maintained international business relationships with the company's buyers.
- Processed credit payments.
- Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Bachelor of Science - Psychology
Valdosta State University
Valdosta, GA12.2023
High School Diploma -
Tri-Cities High School
East Point, Ga05.2018
Skills
- Creative Problem Solving
- Excellent organizational skills
- Office Management
- Customer Complaint Resolution
- Effective Time Management
- Adaptive
- Reservations Coordinator
- Customer Service
- Shipping and Receiving Oversight
- Active Listener & Learner
- Dependable
- Negotiation and Persuasion
Internships
February 2022-Present
Icon Studios, Atlanta, GA
Audio Engineering training sessions, operate the reception desk (to include schedule and book sessions and maintain calendar), deliver outstanding customer service over the phone and in person, upkeep the studio while on duty, and pitch ideas to aid in boosting the morale of the team and improve operations.
Timeline
Sales Administrator
Tropic Isle Living
11.2020 - 06.2021
Floor associate
Walmart Fulfillment Center
07.2020 - 08.2020
Bachelor of Science - Psychology
Valdosta State University
High School Diploma -
Tri-Cities High School
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