Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

MILAD YOUSSEF

Brooklyn,New York

Summary

Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Overview

19
19
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Driver

Uber And Lyft ( T&LC )
New York, NY
06.2017 - Current
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

City Carrier Assistant

USPS
CITY, NEW YORK
04.2017 - 06.2017

  • Okay to contact this Supervisor: Yes
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Handled mail and packages with care to prevent damage during delivery.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.

Driver

Uber And Lyft
New York, NY
10.2014 - 04.2017
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Driver & Seller

Mister Softee Ice Cream
Brooklyn, NY
03.2013 - 10.2015
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Chef

Cha Cha’s Restaurant
New York, NY
06.2012 - 03.2013
  • Maintained well-organized mise en place to keep work consistent.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Handled and stored food to eliminate illness and prevent cross-contamination.

Manager

Aleajaybi Mobile Shop
Kafr El-Dawar, Egypt
05.2005 - 05.2012
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Management INFORMATION SYSTEM - Management Information Systems

High Institute For Hotels, Tourism & Computer
Alexandria Egypt
09.2008 - 05.2012

Skills

Customer rapport

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Timeline

Driver

Uber And Lyft ( T&LC )
06.2017 - Current

City Carrier Assistant

USPS
04.2017 - 06.2017

Driver

Uber And Lyft
10.2014 - 04.2017

Driver & Seller

Mister Softee Ice Cream
03.2013 - 10.2015

Chef

Cha Cha’s Restaurant
06.2012 - 03.2013

Management INFORMATION SYSTEM - Management Information Systems

High Institute For Hotels, Tourism & Computer
09.2008 - 05.2012

Manager

Aleajaybi Mobile Shop
05.2005 - 05.2012

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MILAD YOUSSEF