Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Milad Ahmad Sharif

Milad Ahmad Sharif

Manassas,VA

Summary

Highly motivated and dynamic professional with extensive experience in management, administration, and human resources. Skilled in devising and implementing effective management strategies to improve processes, drive productivity, and achieve sustainable growth. Demonstrates stellar business acumen in strategic planning, resource allocation, coordination, and organizational leadership. Adept at overseeing daily administrative operations, streamlining workflows, and managing budgets to ensure operational efficiency and compliance.

Possesses a proven track record of managing diverse teams, supervising administrative staff, and delivering high-quality results in fast-paced, high-pressure environments. Passionate about leveraging visionary leadership and best practices in HR and administration to drive continuous improvement, employee development, and organizational excellence. Expert in resolving complex challenges through innovative solutions, systems optimization, and process improvements that enhance effectiveness, and impact the bottom line positively. Recognized for a strong work ethic, proactive problem-solving, and a steadfast commitment to regulatory compliance and policy adherence.

Overview

5
5
years of professional experience

Work History

Front Desk Manager

Culpepper Garden
Arlington, VA
09.2022 - 11.2023
  • Trained, supervised, and mentored front office staff to maintain professional service standards in a 24/7 operation. Created and maintained rotating schedules to ensure full coverage for all shifts, including nights, weekends, and holidays. Delegated tasks and monitored completion to support smooth daily operations and timely resident services. Drafted professional memos, correspondence, and internal communications to coordinate with interdisciplinary teams. Accurately entered and managed payroll data, verifying hours worked, and ensuring precise compensation for all team members. Developed, implemented, and enforced standards, best practices, and workflows to enhance efficiency and regulatory compliance. Served as the primary point of contact for physicians, nurses, caregivers, and family members to address residents' needs, coordinate care, and resolve concerns promptly. Supported administrative operations for independent living and assisted living communities, ensuring residents received appropriate services, and maintaining a welcoming, safe environment. Assisted in new resident orientation, move-in coordination, and communication of policies and procedures tailored to varying levels of care.

Zone Leader

Amazon Fresh
Fairfax, VA
12.2021 - 10.2022
  • Served as the primary floor leader, managing a team of associates to ensure smooth daily operations. Delegated work areas and responsibilities each day to optimize workflow and maintain efficient store performance. Provided real-time support to team members, and resolved customer escalations professionally and promptly. Ensured consistent execution of inventory workflows by guiding associates on standard operating procedures (SOPs), and best practices. Facilitated onboarding for new associates, and delivered ongoing process training to support team development and productivity. Identified operational challenges and contributed to continuous improvement by communicating barriers, and proposing solutions. Collaborated with management to uphold high standards of safety, quality, and customer satisfaction. Modeled professional conduct and effective problem-solving when resolving client issues, escalating matters to leadership when necessary. Performed receiving, stocking, and replenishment tasks using internal systems to scan, process, and manage inventory. Operated point-of-sale (POS) systems, processed transactions, and handled cash with accuracy. Maintained a clean, organized, and safe work environment while supporting store operations through additional assigned duties.

HR Assistant

Coca-Cola
Kabul, Afghanistan
07.2018 - 12.2020
  • Supported daily human resources operations by assisting with employee onboarding, maintaining personnel records, and ensuring accurate data entry into HR systems. Coordinated interview scheduling, processed background checks, and helped facilitate new-hire orientations. Responded to employee inquiries regarding company policies, benefits, and procedures, ensuring timely and professional communication. Assisted in maintaining compliance with labor laws and internal policies through proper documentation and filing. Collaborated with HR managers on recruitment initiatives, performance tracking, and employee engagement activities. Helped prepare reports and presentations for internal HR meetings and audits. Maintained confidentiality of sensitive employee information at all times.

Education

BBA -

Goa University
Goa India
05-2016

Skills

  • Human capital management
  • Strategic leadership and decision-making
  • HR program and project management
  • Talent acquisition and onboarding
  • Organizational development
  • Training and team development
  • Performance management and staff coaching
  • Employment law and regulatory compliance
  • HRIS and database management (eg, Workday, SAP)
  • Operations and inventory oversight
  • Workforce planning and optimization
  • Customer service & conflict resolution
  • Cross-functional team collaboration
  • Change management and process improvement
  • Sales and marketing fundamentals
  • Lead generation and community outreach
  • Business communication and presentation skills
  • Financial literacy and budget awareness
  • Cultural sensitivity and inclusive leadership
  • Administrative oversight and time management
  • Point-of-sale (POS) and retail technology systems
  • Data entry, documentation, and reporting
  • Bilingual communication

Affiliations

  • Volunteer, Community Service Projects
  • Organizer, Employee Birthday and Recognition Events
  • Mentor, New Team Members at Amazon Fresh
  • Participant, HR Workshops and Webinars
  • Assistant, Career Fair or Recruitment Events
  • Volunteer, Local Food Drives or Outreach Programs

Accomplishments

  • Student of the year - (2015) Goa State University
  • Employee of the month - Amazon Fresh
  • Employee of the month - Coca Cola

Languages

English
Full Professional
Persian
Native/ Bilingual
Pashto
Native/ Bilingual
Urdu
Professional
Hindi
Professional

Timeline

Front Desk Manager

Culpepper Garden
09.2022 - 11.2023

Zone Leader

Amazon Fresh
12.2021 - 10.2022

HR Assistant

Coca-Cola
07.2018 - 12.2020

BBA -

Goa University

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