Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MILADYS VALDES

Tampa,FL

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Patient-focused [Job Title] with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.

Overview

18
18
years of professional experience

Work History

CNA ,HHA

PAPA PAL
09.2022 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Delivered high-quality care to [Type] patients in hospital facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Documented patient information and care activities in electronic health record.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Supported needs of [Number]+ residents under long-term care.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

PHLEBOTOMY TECHNICIAN PH1

AURORA MEDICAL
04.2023 - 08.2023
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Packaged and shipped specimens to central lab daily.
  • Monitored patients for reactions and verified sample quality.
  • Logged patient information and recorded results into system.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Reviewed patient records for accuracy and completeness.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Conducted venipuncture and other CT procedures.
  • Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
  • Followed physician orders to correctly administer therapeutic phlebotomy.

GP UNITED TRANSP LLC

MILADYS VALDES OWNERS
04.2021 - 02.2023
  • Minimized risk exposure through careful advice on business operations and strategic plans.
  • Developed legal strategies to protect client interests and resolve disputes.
  • Created and finalized contracts and other legal documents for clients.
  • Researched and wrote contracts, agreements and proposals.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving [Number]% of issues.
  • Prepared invoices, reports, financial statements and other documents using [Software] and [Software].
  • Built client list and strengthened customer relationships through consistent communication via phone and internet.
  • Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfilment.
  • Obtained referrals with existing clients to generate new business, boosting overall sales [Number]%.
  • Reconciled orders and payments to coordinate logistics for over [Number] accounts.

CHOFER DELIVERY

DOORDASH
01.2020 - 04.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Fostered positive working relationships with regular customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

JMCLINER TRANSPOTATION LLC

MILADYS VALDES OWNERS
02.2016 - 04.2018
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Collaborated with planner to schedule and implement backhaul processes to meet third-party backhaul goals.
  • Developed SLA's for carriers and logistics providers, meeting defined requirements through daily management and process improvements.
  • Conducted research to address shipping errors and packaging mistakes.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Integrated warehouse operations with existing and new business processes.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.

ENFERMERA AVANSADA

S.I.U.M
11.2005 - 02.2007
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.

Education

SALUD

INSTITUTO FINLAY
TAMPA FLORIDA
07.2023

GED -

GERBACIO CABRERA MARTINEZ
HAVANA CUBA
03.2006

Skills

  • Responding to Emergencies
  • Compassionate Caregiver
  • Preparing Devices
  • Monitor Vitals
  • Wound Care
  • Infection Control Procedures
  • Companionship and Emotional Support
  • Bathing and Dressing
  • Oral Hygiene
  • Nursing Standards
  • Grooming and Bathing Assistance
  • Needs Determination
  • Activity Coordination
  • Case Management
  • Feeding Assistance Expertise
  • Collecting Specimens
  • Wheelchair Assistance
  • Recording Vital Signs
  • Emotional and Social Support
  • Medication Assistance
  • Activities of Daily Living (ADL) Support
  • Phlebotomy Training
  • Inpatient Care
  • General Housekeeping Abilities
  • Bed Transfers
  • Calm Under Stress
  • Blood Sugar Monitoring
  • Room Cleaning and Restocking
  • Range of Motion Exercises
  • Family Communication
  • Consistent Follow Through
  • Conducting Intakes
  • Output Monitoring and Reporting
  • Monitoring Fluids
  • Transporting Patients
  • Documentation Procedures Expertise
  • Bed Making and Linen Changes
  • Medical Recordkeeping
  • Emotional Intelligence
  • Quick Problem Solver
  • Biological Specimen Handling
  • Dementia and Alzheimer's Knowledge
  • Mobility Assistance Needs Understanding
  • Chronic Disease Management
  • Complex Problem-Solving
  • Supporting Personal Needs
  • Observing Responses
  • Intercultural Competence
  • Measuring Bodily Fluids
  • Memory Improvement
  • Observation Documentation

Languages

Spanish
Full Professional
English
Elementary

Timeline

PHLEBOTOMY TECHNICIAN PH1

AURORA MEDICAL
04.2023 - 08.2023

CNA ,HHA

PAPA PAL
09.2022 - Current

GP UNITED TRANSP LLC

MILADYS VALDES OWNERS
04.2021 - 02.2023

CHOFER DELIVERY

DOORDASH
01.2020 - 04.2021

JMCLINER TRANSPOTATION LLC

MILADYS VALDES OWNERS
02.2016 - 04.2018

ENFERMERA AVANSADA

S.I.U.M
11.2005 - 02.2007

SALUD

INSTITUTO FINLAY

GED -

GERBACIO CABRERA MARTINEZ

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