Mila Flor Fonseca
National City,CA
Summary
Compassionate caregiver with extensive experience at Bella Care Home LLC, specializing in Alzheimer's and dementia care. Proven ability to enhance clients' quality of life through personalized care plans and emotional support. Skilled in bathing and grooming assistance, while fostering trust and communication with clients and their families. Committed to promoting independence and well-being.
Overview
2025
2025
years of professional experience
Work History
Live-In Caregiver
Bella Care Home LLC
Las Vegas, NV
05.2024 - 02.2025
- Assisted clients with daily living activities, promoting independence and comfort.
- Developed personalized care plans based on individual needs and preferences.
- Provided companionship, enhancing emotional well-being and social interaction.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications as prescribed, ensuring adherence to treatment plans.
- Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
- Maintained a clean and safe living environment for clients.
- Established trust with clients and their families through effective communication, empathy, and professionalism.
Inventory Associate
WIS International
Las Vegas, NV
03.2022 - 05.2024
- Track inventory usage, documentd discrepancies and maintained overall count.
- Maintsined accurate count in the retail store and grocerie stores.
- Traveled to other states to do their inventory
- Tracked inventory, conducted cycle counts and audits and rsolve issues o maintain accurate records.
- Opoerated office equipment and technology, including WIZard 750 and
Elderly Caregiver
IHSS - In Home Supportive Services | Soledad Magpantay
National City, CA
01.2018 - 06.2018
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Offered companionship and kindness to elderly patients.
- Implemented safety measures within the home environment to reduce fall risks and promote security.
- Coordinated transportation to appointments and social activities, fostering community engagement for clients.
- Assisted with medication management and health monitoring to ensure client safety and well-being.
- Provided compassionate support in daily living activities, enhancing clients' quality of life.
Telephone Research Interviewer /Election Poll Worker
Competitive Edge Research & Communication
San Diego, Ca
09.2014 - 10.2017
- Conducted telephone interviews to gather data for market research projects.
- Analyzed respondent feedback to identify trends and insights for clients.
- Developed effective questioning techniques to enhance response rates and quality.
- Trained new interviewers on best practices and compliance standards.
- Ensured data integrity by performing thorough verification of collected information.
- Established credibility as an interviewer through professionalism, courtesy, and active listening during interactions with respondents.
- Followed call center protocols when notifying participants of call purpose and use of information.
- Documented records of call information.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Coded data from participant interviews.
- Completed surveys by rechecking contact information before ending each call.
- Investigated candidate history and employment claims to confirm eligibility for positions.
- Implemented process improvements for voter check-in procedures, enhancing accuracy and reducing wait times.
- Collaborated with local officials to communicate election protocols and address community concerns effectively.
- Maintained professionalism throughout the day, addressing voter concerns with patience and understanding.
- Addressed voter questions and concerns.
Elderly Caregiver
IHSS - In Home Supportive Services | Teresita S. Wolf
National City, CA
05.2012 - 09.2016
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
- Provided emotional support, significantly improving residents' mental health and overall happiness.
Caregiver
Catherine Alexander
San Diego, CA
2010 - 2011
- Implemented safety protocols and assisted with mobility, reducing risk of injuries during daily activities.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Cashier
Golden State Gasoline Inc.
Lemon Grove, CA
2006 - 2007
- Maintained accurate cash drawer, balancing registers at end of shifts.
- Collaborated with team members to improve checkout speed and accuracy.
- Implemented inventory tracking procedures for front-end merchandise displays.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
- Scheduled and monitored regular vendor deliveries for fuel and store inventory.
- Assisted customers with fuel pump issues, resolving problems quickly for seamless service.
- Ensured accurate cash handling and register operations for secure financial transactions.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Arrived on time and dressed professionally in clean company uniform.
- Performed routine maintenance tasks on fuel pumps, ensuring functionality for consistent service availability.
- Processed various forms of payment for gas, merchandise and lottery tickets.
- Answered phone calls and returned voicemails.
- Accurately completed charge logs and batched credit card reports at day end.
- Maintained regular communication with other gas stations and mini-marts under company ownership.
- Adhered to local regulations regarding tobacco, alcohol, lottery tickets sales – minimizing risk of fines or penalties for non-compliance issues.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Sweetwater High School
National City06-2000
Skills
- Alzheimer's care
- Bathing assistance
- Grooming assistance
- Dementia care
Timeline
Live-In Caregiver
Bella Care Home LLC
05.2024 - 02.2025
Inventory Associate
WIS International
03.2022 - 05.2024
Elderly Caregiver
IHSS - In Home Supportive Services | Soledad Magpantay
01.2018 - 06.2018
Telephone Research Interviewer /Election Poll Worker
Competitive Edge Research & Communication
09.2014 - 10.2017
Elderly Caregiver
IHSS - In Home Supportive Services | Teresita S. Wolf
05.2012 - 09.2016
Caregiver
Catherine Alexander
2010 - 2011
Cashier
Golden State Gasoline Inc.
2006 - 2007
High School Diploma -
Sweetwater High School