Milagros Perez
North Plainfield,NJ
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Experienced with delivering exceptional customer service in dynamic environments. Utilizes strong communication and teamwork skills to ensure efficient operations. Knowledge of hospitality best practices and guest satisfaction strategies.
Overview
4
4
years of professional experience
Work History
FOH Team Member
Chick-fil-A
06.2025 - Current
- Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
- Handled cash register transactions accurately, enhancing financial accountability during shifts.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- worked opening shifts
Supervisor
Forever 21
03.2024 - 10.2025
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members on product knowledge and customer service standards.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Monitored inventory levels, coordinating restocking efforts to maintain product availability.
- DOR was shipment and back of the store organizations
MST Seasonal
Lowes Garden
04.2025 - 06.2025
- Maintained walkways and paths throughout gardens for safe navigation.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Collaborated with team members on large shipments, streamlining unloading and stocking process.
- Maintained the nursery and garden center, ensuring plants were well-stocked, organized, and visually appealing.
Style Consultant
Target
10.2024 - 04.2025
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- unloaded truck and placing shipment in pallets
Food runner, Hostess
Dunellen Hotel Restaurant & Rathskeller, Dunellen
10.2021 - 08.2024
- set up the tables for reservation that have been made that day
- helped the servers with any needs
- Trained new food runners on proper service protocols and restaurant standards.
- Maintained cleanliness and organization of service areas, enhancing efficiency during peak hours.
- I work efficiently in designated roles that i am given for the day (such as making salads, set ups, running food to the tables)
- Delivered food and beverages promptly to guests, ensuring optimal dining experience.
Education
High School Diploma -
North Plainfield High School
North Plainfield, NJ06.2024
Bachelor of Science - Cell And Molecular Biology
Kean University
Union, NJ05-2029
Skills
- Manages peak traffic
- Diligent worker
- Maintains clean workspaces
- Effective balance management
- Effective in team settings
- Order taking
- Money handling
- Stock management
- Multilingual
- Adaptability and flexibility
- Greeting guests
- Training and mentoring
Languages
Spanish
Native or Bilingual
Timeline
FOH Team Member
Chick-fil-A
06.2025 - Current
MST Seasonal
Lowes Garden
04.2025 - 06.2025
Style Consultant
Target
10.2024 - 04.2025
Supervisor
Forever 21
03.2024 - 10.2025
Food runner, Hostess
Dunellen Hotel Restaurant & Rathskeller, Dunellen
10.2021 - 08.2024
High School Diploma -
North Plainfield High School
Bachelor of Science - Cell And Molecular Biology
Kean University