Milagros Aguilar
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Supervisor
YMCA
Chula Vista, CA
10.2021 - Current
- Filed paperwork and submitted reports to upper management.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Understood and followed oral and written directions.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Developed practice plans tailored to individual needs as well as team development requirements.
- Analyzed performance data to identify areas of improvement for individuals or teams.
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Castle Park Highschool
Chula Vista07-2021
Some College (No Degree) -
Southwestern College
Chula Vista, CASkills
- Critical Thinking
- Basic Math
- Attention to Detail
- Relationship Building
- Analytical Thinking
- Training & Development
- Flexible and Adaptable
- Multitasking
- Public Speaking
- Data Entry
- Conflict Resolution
- Calm Under Pressure
- First Aid/CPR
- Staff Management
- Strategic Planning
- Schedule development
- Complex Problem-Solving
- Employee Motivation
- Goal-Oriented
- Staff Discipline
- Staff Development
- Training and mentoring
- Problem-Solving
- Customer Service
- Computer Skills
- Supervision and leadership
- Audit Planning
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
On weekends when I'm free, I enjoy spending time with my family, I love nature and anything that has to do with the outdoors. Camping and going to the beach is something I could never get tired of doing. However live concerts are something extraordinary, I experience feelings that I can't describe entirely.
Accomplishments
Just last year I was promoted into an Assistant Supervisor, it was definitely a challenge since my assigned site was one of the biggest in chula vista but I truly enjoy being put up to the challenge and given the opportunity to grow while also helping my staff and students.
Certification
- CPR Certified
Timeline
Assistant Supervisor
YMCA
10.2021 - Current
High School Diploma -
Castle Park Highschool
Some College (No Degree) -
Southwestern College