Milagros Cepeda Fernandez
Hialeah,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Office Assistant, Lead Worker
Miami Dade College - North Campus
02.2024 - Current
- Prepared Facilities Temporary Use Agreements for external events
- Liaison to Legal Affairs and Risk Management for sufficiency
- Prepared all work orders pertinent to pending events
- Coordinated with Media Services for External Use Walk-Throughs
- Prepared and edited documents to produce precise, accurate and professional communication.
- Interacted with customers by phone, email, or in-person to provide information.
Office Assistant
Miami Dade College, North Campus
07.2008 - Current
- Completed assigned tasks on schedule.
- Enhanced customer satisfaction with timely responses to inquiries via email, phone, or in-person visits.
- Prepared professional business correspondence such as letters, memos, and reports for various purposes within the organization.
- Facilitated communication between departments by acting as a liaison for interdepartmental projects and initiatives.
- Maintained and updated office records, both digital and physical.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Input data into spreadsheets and databases.
- Purchased and maintained office supplies.
- Edited and proofread documents for accuracy and completeness.
Donation Coordinator
Miami Dade College, North Campus
06.2008 - Current
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Consulted with customers to determine objectives and requirements for events.
- Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
- Secured high-quality entertainment acts, enhancing attendee enjoyment and generating buzz around events.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
Education
Associate of Arts - Business
Miami Dade College
Miami, FL 12.2023
Skills
- Microsoft Office
- Excellent Communication
- Teamwork and Collaboration
- Customer Service
Timeline
Office Assistant, Lead Worker
Miami Dade College - North Campus
02.2024 - Current
Office Assistant
Miami Dade College, North Campus
07.2008 - Current
Donation Coordinator
Miami Dade College, North Campus
06.2008 - Current
Associate of Arts - Business
Miami Dade College